Garden Grove Kia

Good customer service and clean waiting area. . wait was not long at all. Thank you. . wait was not long at all. Thank you. More

Luis at Garden Grove was patient, knowledgeable and overall gave great customer service. Would only go back for his assistance overall gave great customer service. Would only go back for his assistance More

My 8 year old Kia Soul was having engine problems, took it in to Kia Garden Grove for service. Luis the manager mentioned I may have a warranty left since I was the original owner. The tech ran diagnostic it in to Kia Garden Grove for service. Luis the manager mentioned I may have a warranty left since I was the original owner. The tech ran diagnostics and Kia approved the warranty. I was offered a loaner while my engine was replaced. Every potential cost was explained in case the warranty was not honored. Luis was knowledgeable, courteous and everything went extremely smooth. More

Buen service al cliente lo recominmuy buena am a bilidad desde que llega uno lo tratan con amabilidad desde que llega uno lo tratan con amabilidad More

The service department was kind, efficient, and seriously customer service oriented. It's always a pleasure to bring our fleet vehicles in for service. customer service oriented. It's always a pleasure to bring our fleet vehicles in for service. More

The service on my car was very good and very professional. The only suggestion I would make is to have the service advisors not to try to upsell services not required in the KIA maintenance manu professional. The only suggestion I would make is to have the service advisors not to try to upsell services not required in the KIA maintenance manual. Some of these services, specifically cabin and engine filter along with front end alignment we being offered BEFORE the inspection of the car. In my case, I could have paid for services my car didn't need or require. More

I had a great experience with the service department; Chris was very friendly and helpful great service! Chris was very friendly and helpful great service! More

They handle customer's needs professionally and promptly. I'll definitely purchase here again next time. I'll definitely purchase here again next time. More

Helpful and fast! I had a wonderful experience, especially getting a car wash included with the service I had a wonderful experience, especially getting a car wash included with the service More

They diagnosed the issue right away. Had the part in stock and replaced it same day. Good communication. Covered under warranty. Had the part in stock and replaced it same day. Good communication. Covered under warranty. More