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Garden Grove Kia

Garden Grove, CA

4.7
4,023 Reviews
Call Dealership (888) 992-1833
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13731 Harbor Blvd

Garden Grove, CA

92843

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4,023 Reviews of Garden Grove Kia

October 14, 2025

Went in to fix my car, throughout the process poor communication. Picked up the car after paying for the repair and issue was not fix, return to have the issue resolved requested another payment to be More

by cespinoza.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis
Report | Print
Oct 30, 2025 -

Garden Grove Kia responded

We're very disappointed to see your review, as we hold our team to high standards of customer service and professionalism. We would like some more details so we can look into the situation; please contact us at your convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

October 13, 2025

Luis Mendoza offered me excellent service. He was accurate and did everything possible in a timely manner. He communicated well with me about my current work and suggested future work. I will More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Oct 15, 2025 -

Garden Grove Kia responded

Bert, thank you for sharing your kind feedback about Luis! We look forward to working with you again in the future here at Garden Grove Kia. Take care!

October 10, 2025

Easy to make an appointment and the experience was smooth. Waiting room has good coffee and is relaxing. More

by COACHGROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 10, 2025 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia and sharing your review! It makes us happy to hear that you enjoyed our amenities and had an easy, seamless visit.

October 09, 2025

I was extremely happy with the friendly and helpful service I received. The service was completed quickly. I appreciated since I was waiting More

by jbuyer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Levasseur
Report | Print
Oct 10, 2025 -

Garden Grove Kia responded

We love to hear that your experience was a positive one, and we truly appreciate your business. Please let us know if we can be of any further assistance. Thank you for choosing Garden Grove Kia!

October 09, 2025

Garden Grove Kia is excellent. The staff is extremely courteous and helpful. They are respectful of your preferences and have never been pushy. The facility is very clean. More

by courtreporter007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, service
Report | Print
Oct 10, 2025 -

Garden Grove Kia responded

Thanks for the excellent review! We're pleased to hear that you had a positive experience with our team at Garden Grove Kia.

October 09, 2025

Service was fast and responsive. Great experience. Friendly and helpful staff. Friendly and helpful staff. More

by zoe00an
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 09, 2025 -

Garden Grove Kia responded

We're delighted to know you had a fast, friendly, and helpful experience at Garden Grove Kia. Thanks for your kind words, Zoe!

October 09, 2025

Excellent treatment across the board. Great price will definitely recommend to anyone looking for a Lia More

by ben.alexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
Report | Print
Oct 09, 2025 -

Garden Grove Kia responded

Hi Ben, we're so happy you enjoyed your visit with our team! It's awesome to hear you got a great deal, and we hope you think of us again in the future. Have a wonderful day! - Garden Grove Kia

October 08, 2025

I appreciate the professionalism and kindness given throughout the process in the purchase of our new car. More

by shannon54
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez, Sam Carmona, Chad Clarke
Report | Print
Oct 09, 2025 -

Garden Grove Kia responded

Congratulations on your new ride, Shannon! We're so glad we could help at Garden Grove Kia. See you next time!

October 08, 2025

Abraham Choi was fantastic, very knowledgeable and personable. He was able to get me setup with everything and out the door in one day. More

by gwan.yip26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Choi
Report | Print
Oct 08, 2025 -

Garden Grove Kia responded

We are pleased to hear that Abraham left such a positive impression. Thank you for choosing Garden Grove Kia and for sharing your experience!

October 08, 2025

Oil change was fast but car wasn’t washed,asked for some charging while waiting didn’t happen More

by BRIAN.LINDA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
Report | Print
Oct 09, 2025 -

Garden Grove Kia responded

Brian, thank you for the great review. We look forward to seeing you again at Garden Grove Kia!

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