Garden Grove Kia
Garden Grove, CA
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4,041 Reviews of Garden Grove Kia
I went for an oil change and recall. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. So there was no way I’d pay 200 for an oil change. More
Very nice people and helpful. Only thing was that I was told 1.5 hours and could be a “little” longer but it ended up being 3 hours long which was double initial time.. Only thing was that I was told 1.5 hours and could be a “little” longer but it ended up being 3 hours long which was double initial time.. More
Abraham was outstanding! Stress-free and explained everything clearly. Friendly attitude made a great difference in deciding on upgrading our lease. Very pleased and highly r Stress-free and explained everything clearly. Friendly attitude made a great difference in deciding on upgrading our lease. Very pleased and highly recommend asking for him. More
My car had to be towed to dealer due to coolant leaking. Luis contacted me when my car arrived and continued good communication every step of my car repair. Luis contacted me when my car arrived and continued good communication every step of my car repair. More
I had an exceptional experience at Garden Grove Kia, and I truly want to take a moment to recognize the incredible people who made it possible. First and foremost, my biggest and most heartfelt thank you I truly want to take a moment to recognize the incredible people who made it possible. First and foremost, my biggest and most heartfelt thank you goes to Nashwa Ayub Aldi. Her welcoming attitude, genuine empathy, and outstanding problem-solving skills were absolutely remarkable. She was incredibly warm, patient, and professional throughout the entire process. She stayed with me from 2:00 PM until 9:35 PM without a single sign of frustration—no sighs, no eye-rolling, no pressure, no passive remarks. Just kindness, understanding, and real support. That level of care is rare and deeply appreciated. My second biggest thank you goes to Mr. Hugo, who helped me as if I were buying a car for his own family member. His sincerity and dedication truly stood out. I also want to sincerely thank Mr. Poul, who not only kindly offered us green tea, but also took the time to explain every single document line by line before we signed. He made sure we fully understood what we were signing and why, even asking clarifying questions to confirm our understanding—just like a teacher would. This is especially admirable in an industry where the focus is often on selling and persuading. Here, there was no pressure—only transparency, clarity, and respect. Buying a car is not buying a toy, and they treated it with the seriousness it deserves. I am genuinely grateful to the entire team. With complete sincerity, I highly recommend Garden Grove Kia. ❤️❤️❤️❤️❤️ More




