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Garden Grove Kia

Garden Grove, CA

4.7
4,023 Reviews
Call Dealership (888) 992-1833
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13731 Harbor Blvd

Garden Grove, CA

92843

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4,023 Reviews of Garden Grove Kia

May 29, 2025

excellent service was given and on time. The service provider went above and beyond to make sure i was satisfied. More

by Derrick.dot.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Andrea Biggers
Report | Print
May 29, 2025 -

Garden Grove Kia responded

We're delighted to hear that you received excellent and timely service at Garden Grove Kia! Our team is committed to going above and beyond for our customers. Thank you for sharing your experience with us!

May 29, 2025

It was a clean facility with friendly staff. No hassle of any kind. Andrea was great assisting me. More

by reikolorenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
Report | Print
May 29, 2025 -

Garden Grove Kia responded

Thanks so much for the 5-star review of Andrea and Garden Grove Kia!

May 29, 2025

The worst experience in my life. He is unprofessional, not honest, and does not have integrity and respect for his client. Garden Grove Kia has lost a client forever More

by Aviram.Oren
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Eric (Service)
Report | Print
Jul 18, 2025 -

Garden Grove Kia responded

It's disheartening to hear about your experience, and I apologize for any lack of professionalism you encountered. We strive to treat all our clients with honesty and respect, so this feedback is concerning. If you're open to discussing further or have additional details you'd like us to address, please feel free to reach out directly. We'd like to help in the best way that we can. Thank you, Craig Atchison - Service Manager - 714-823-4949

May 29, 2025

Quick and friendly customer service. Received great recommendations for my next visit. Christopher was a pleasure to work with. More

by mbalderas08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 30, 2025 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Christopher provided quick and friendly service at Garden Grove Kia. We look forward to seeing you again soon!

May 28, 2025

Kia Garden Grove was very helpful and communicative without being pushy. Feel good about my experience and chose to lease from them thanks to their staff. They also had the color I wanted and not many More

by Won over by Kia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
May 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that the team at Garden Grove Kia provided a helpful and communicative experience for you. It's fantastic that we had the color you wanted, making your leasing decision even easier. Thank you for choosing us!

May 27, 2025

Jeremy with service did an amazing job! Super helpful and informative - always appreciate the help and information More

by JAYDENJONES011101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy SERVICE
Report | Print
May 28, 2025 -

Garden Grove Kia responded

Jayden, we're delighted to hear that Jeremy provided you with such helpful and informative service at Garden Grove Kia. Thanks for sharing your experience!

May 26, 2025

Clean and comfortable waiting room, good wi-fi. Staff is respectfull and provides excellent real time status updates with multiple means of communication. More

by michael.palencar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not interact with sales or management.
Report | Print
Jul 18, 2025 -

Garden Grove Kia responded

Michael, thank you for sharing your positive feedback with us. We're glad to hear that our waiting room, communication, and service met your expectations. If there's anything else we can do to enhance your experience, please feel free to reach out! - Craig Atchison - Service Manager - 714-823-4949

May 26, 2025

It’s always a amazing day when u go to Kia if garden grove they are very amazing More

by lmulvihill951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
May 27, 2025 -

Garden Grove Kia responded

Thank you for the fantastic review of Garden Grove Kia!

May 24, 2025

Good experience with Ms Mia and Mr Park thank you so much . thank you bye More

by rrosas358
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIA
Report | Print
May 27, 2025 -

Garden Grove Kia responded

We will pass along your thanks to Ms. Mia and Mr. Park! We appreciate your support here at Garden Grove Kia.

May 23, 2025

Christina was fantastic…we’re thinking of getting another car and when we do, I will def reach out to Christina and go thru her again. More

by pcarsonfbi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
Report | Print
May 23, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christina provided such a fantastic experience at Garden Grove Kia! We look forward to assisting you with your next car purchase. Thank you for the kind words!

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