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Garden Grove Kia

Garden Grove, CA

4.8
4,030 Reviews

13731 Harbor Blvd

Garden Grove, CA

92843

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4,030 Reviews of Garden Grove Kia

March 23, 2021

Appointment was quick. Service people were on time and very friendly. Car wash was not available. I will go back again in about six months. More

by dkcquilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 24, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience. Drive safely, and we hope to see you again at Garden Grove Kia!

March 22, 2021

Great service. ET was great and took care of everything. He asked me the right questions and determined the right car for me. He was also conscious of my desire to remain outside during the entire sales pro More

by jon.m.cusick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez, Mike Mosier
Mar 22, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us, Jon! Customer safety is our top priority, and it is great to hear that this was reflected in your time working with the Garden Grove Kia team. Congratulations on your new vehicle, and enjoy it! We hope to see you again down the road!

March 22, 2021

Friendly, prompt. First time visiting branch because of location and I will be back to service my car here from now on. Thank you :)c More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 22, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us, Christine! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with the Garden Grove Kia team. Drive safely, and we hope to see you again down the road!

March 18, 2021

Great customer service. Toshi Followed up and made sure we were aware of all of the fees and taxes right up front. Genuine conversations and very polite. More

by QNGNEWSTARORANGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi Saigusa
Mar 18, 2021 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Garden Grove Kia team. Drive safely, and we hope to see you again down the road!

March 17, 2021

Very helpful and very great customer service from The salesman Samuel. Very professional and such a clean place . Love my new car so happy with my Pritchard! Thank you GG Kia ❤️ More

by ANGELAA1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Sam Carmona
Mar 17, 2021 -

Garden Grove Kia responded

Congratulations on your new car! We are delighted to hear that Samuel made the purchase experience such a success. Thank you from all of us at Garden Grove Kia!

March 17, 2021

Great service! Thank you garden grove Kia and Andy. They are honestly by telling what needed to be fixed and looking into warranty if it there is any. More

by patrickle1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 17, 2021 -

Garden Grove Kia responded

Thank you so much for reviewing Garden Grove Kia! We are so glad to hear that you can depend on our team for straightforward service and to take excellent care of your vehicles. Hope to see you next time!

March 16, 2021

Luis always provides exceptional service! I trust him with my vehicle, he is very professional and always put the “car anxiety “ at ease. I drive the distance for his service and have for years. More

by jlynch528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 16, 2021 -

Garden Grove Kia responded

We really appreciate you putting you trust in Luis and the team! Thank you for making the trip to work with us here at Garden Grove Kia. Safe travels until we see you next!

March 12, 2021

Clean. Nice people. Fast service The only thing I’ll Clean. Nice people. Fast service The only thing I’ll complaint is that you’re making us type a minimum amount of words. Everything can be said in sh More

by w_luisbruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 12, 2021 -

Garden Grove Kia responded

We appreciate this feedback and are grateful to have you as a Garden Grove Kia customer!

March 11, 2021

Thank you Garden Grove Kia for my new car. Sam helped me with everything, the process was super easy, payments were good. Thank you so much More

by ESCUADRAH2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Sam Carmona
Mar 11, 2021 -

Garden Grove Kia responded

It's great to hear that Sam delivered such an exceptional buying experience! Thank you for trusting Garden Grove Kia with your business, and congratulations on your new car!

March 11, 2021

I’ve bought 3 Kia cars I love them but service centers have been hit and miss , it’s challenging. All employees have been great but long waits due to short handed employees. Sad to say my wait for a servi More

by debnilssonweihs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Aguirre
Apr 28, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service here, and I am a bit disappointed that our service department hasn't left you with that impression. I will be sure to share these comments with them and ensure we improve our speed and communication going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Craig Atchison - Service Manager - 714-823-4949

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