Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
4,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,033 Reviews of Garden Grove Kia
April 28, 2020
Getting it right was a struggle Dealer had an online deal for a used car they tried to ignore. Had to look it up again and prove it to them, to which the reply was that i "was in luc Dealer had an online deal for a used car they tried to ignore. Had to look it up again and prove it to them, to which the reply was that i "was in luck, the manager was going to give me the advertised rate". How does that make me lucky? Lucky they didn't screw me out of $2,500? But not so lucky that after the deal was complete, and they confessed there was only one key fob, they wouldn't provide me a second one. They were happy to tell me that they would sell me one for another $500! Screwed in the end after all. More
by Happy Customer
Verified CustomerEmployees Worked With
James Allen
April 27, 2020
The dealership was very professional and the whole experience was good. The pricing was good and even practicing social distancing, I was out of there with my new car within 2 hours. experience was good. The pricing was good and even practicing social distancing, I was out of there with my new car within 2 hours. More
by latvashellie
Employees Worked With
Andrea Biggers
April 27, 2020
The staff is great! Alexis Diaz made sure I was updated on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Gro on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Grove Kia! More
by mike_despair
Employees Worked With
Alexis, Mike, Andy
April 27, 2020
Very satisfied Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickl Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickly! More
by Josh Hatt
Employees Worked With
Andrea Biggers, Kadin Espinosa
April 24, 2020
Everyone was extremely helpful and responsive, even with everything going on. Covid-19 health safety protocol was followed when signing papers in person. All of the employees were extremely friendly, and A everything going on. Covid-19 health safety protocol was followed when signing papers in person. All of the employees were extremely friendly, and Andrea Biggers went above and beyond. More
by callalily5260
Employees Worked With
Andrea Biggers
April 23, 2020
Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. Nothing more to say.:) More
by SY.WELLINGTON
Employees Worked With
Luis Mendoza
April 18, 2020
Great Services when customer in needed even under Covid19 Happy to get a new lease Kia Seltos and very appreciated Thank you for your services Happy to get a new lease Kia Seltos and very appreciated Thank you for your services More
by jacquotlq
Employees Worked With
Andrea Biggers, Kadin Espinosa
April 17, 2020
Epic Dealer Experience! 10 Stars if I could! Kadin Rocks! An amazing and flawless process earlier this week on a lease on a 2021 Kia Seltos! Kadin Espinoza, a true professional, we can't thank you enough and An amazing and flawless process earlier this week on a lease on a 2021 Kia Seltos! Kadin Espinoza, a true professional, we can't thank you enough and the Team at GGKia, for making EVERYTHING easy! Service Manager Mike, Kenny, Chad, and everyone that represented GGKia were top notch in the whole process - You have restored my trust in the Kia Brand and dealership experience :) More
by cfrsteve
Employees Worked With
Chad, Jerry, Mike Kelley, , Kadin Espinosa
April 15, 2020
I have had horrible experiences with car dealerships, as my lease is about to be up and needed a new car. Then I ran into Kadin Espinosa!!! He is the most helpful, personable, accommodating person I have EV my lease is about to be up and needed a new car. Then I ran into Kadin Espinosa!!! He is the most helpful, personable, accommodating person I have EVER worked with regarding car sales. He made me feel comfortable and worked with me every step of the way even though my situation wasn’t the greatest and probably made his job a little harder. I also bugged him when he was off work and over weekends and he always responded right away. I would never recommend anyone else to ANY other car dealership then this Kia, and to ask for Kadin. I got the car of my dreams while he took all of the stress of car shopping off my shoulders. 15 out of 10 stars! More
by RACHELLETWELLS
Employees Worked With
Kadin Espinosa
