Gardena Honda

Jorge Trujillo was excellent really nice guy ,happy he helped me , did everything in his power helped me , did everything in his power More

Excellent service. Car was delivered within the timeframe given. COMFY lounge with complimentary coffee/hot chocolate‼️😁 Car was delivered within the timeframe given. COMFY lounge with complimentary coffee/hot chocolate‼️😁 More

Paul was great when assisting me in the purchase. He made the process stress free and super simple. He made the process stress free and super simple. More

My experience in Gardena Honda was outstanding. They were really to help me out in every way I needed and making sure I was happy. They really go the extra mile just to put a smile on your face. Th They were really to help me out in every way I needed and making sure I was happy. They really go the extra mile just to put a smile on your face. Thank you Gardena Honda. More

Staff is really nice. Our sales person KC was really helpful with everything made our experience wonderful Our sales person KC was really helpful with everything made our experience wonderful More

Son unas personas muy atentas y muy serviciales y le informan aúno delas especiales que tienen informan aúno delas especiales que tienen More

Good customer service paid attention to my needs and gave me goid price that i bought two cars in one week. thanks fernando great job. me goid price that i bought two cars in one week. thanks fernando great job. More

very helpful and people are so polite best purchase . joege helped me out and gave me the best possible deal he can do joege helped me out and gave me the best possible deal he can do More

Service was unprofessional, unorganized, salesman gave wrong value of car and wasn’t able to resolve issue. They persistently tried to make us finance through Honda instead of our bank after it was stated wrong value of car and wasn’t able to resolve issue. They persistently tried to make us finance through Honda instead of our bank after it was stated multiple times we didn’t want to. I went in as a trade in and they gave me 17,000$ value for my vehicle and told me my car had 5000$ worth of equity so once I drove the new car off the car from the lot kept the car for a whole week. My finance paperwork was not submitted to my bank once I call my bank they tell me that I was negative $5000 equity, so I took the car back and they tried to persuade me into keeping the car after saying they did all they could do with my paperwork after negotiations at purchase. But once I take it back they tried to bring the car back a couple more thousands dollars and I wasn’t going for it. More

Sales people were adequate. Communication after the sale was dismal. Only received many text messages to fill our survey, which is time out of my day and am not being compensate Communication after the sale was dismal. Only received many text messages to fill our survey, which is time out of my day and am not being compensated or rewarded for my efforts. Waited a month and had to go back to the dealer to get my loan information because I didn’t receive anything via email or USPS. Made a large purchase and received no acknowledgement or after care. As other dealerships give large Harry & David gift baskets, gift cards, etc. we didn’t even receive a handwritten thank you note. Spoke to a supervisor who gave excuses saying the salespeople are responsible for thanking the customer but they are young and just on to the next sale. This is sadly indicative of lack of leadership and management from top down. Am deeply disappointed in how we were treated. I had thought Gardena Honda had a great reputation but at this point would not recommend to others More