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Gardena Honda - Service Center

Gardena, CA

4.5
1,658 Reviews
Call Service Center (424) 340-9300

1,658 Reviews of Gardena Honda - Service Center

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July 12, 2025

Globe box broken just fell down when I opened. Under globe box came back I With totally opened up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
How do I l know now, l have some paper received if you want
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July 11, 2025

I had a hiccup with my purchase and Elizabeth and Mike went above and beyond to make it right. They are the best!! Thank you so much for turning my frown into a big smile More

by ANDIGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Mike
Report | Print
Jul 11, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience! It's great to know we were able to turn things around for you. Thank you for sharing your feedback and for being part of our community! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 11, 2025

Great experience and amazing service. My advisor Jairo is always great to work with, attentive and always happy with the Honda Care. More

by wmarin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
July 10, 2025

Got a new Alternator and oil change. The refurbished one was on back order. So, for a higher price I got a new one from another dealership delivered to you. Not sure why I couldn't get a More

by WALLACHTWINS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo
Report | Print
Jul 10, 2025 -

Gardena Honda responded

Thank you for taking the time to share your concerns about the price and availability of this part. Should you like any further clarification on anything, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 07, 2025

My salesman Jason puts a good face to the dealership! He was very friendly, professional and knowledgeable about the 2025 Honda CRV Sport-L. I would recommend this dealership. More

by NOHART70
Recommend Dealer
Yes
Employees Worked With
Jason
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Jul 08, 2025 -

Gardena Honda responded

Thank you for the fantastic review! We're thrilled to hear that Jason made a positive impression and provided you with great service. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 06, 2025

Adviser said I had a coolant leak and quoted me a price of $1,600 to replace the radiator. I passed on the service and then was offered a price of $1250. I still declined the service. After speaking with t More

by G
Recommend Dealer
No
Employees Worked With
Art
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Jul 07, 2025 -

Gardena Honda responded

Thank you for bringing this pricing discrepancy to our attention. We'd like to look into this further and learn more about why the quoted price kept changing. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 04, 2025

The wait time was only 1 hour which was great and originally they said up to a 2 hour wait More

by mel.garcia91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 07, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback, Mel! We're thrilled to hear that your wait time was shorter than expected. We always strive to provide efficient service. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 04, 2025

Great dealership and the technicians are polite and courteous. They are eager to solve any problems you may have. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jul 07, 2025 -

Gardena Honda responded

Thanks so much for this positive feedback, Angel. We're happy to see you had a quality experience here. We do see that you left just a 3-star rating. Was this done by mistake? If you did experience any issues here and you'd like to discuss them further, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 04, 2025

Gardena Honda always so friendly. I never wait longer than what the service people say. Great customer service More

by syarber86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jul 07, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our friendly team and timely service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 04, 2025

Pleasant Confidence I was able to do a walk in and get all the help I needed More

by JJJMSOLITO
Recommend Dealer
Yes
Employees Worked With
David Hernandez
Report | Print
Jul 07, 2025 -

Gardena Honda responded

Thanks for your fantastic review! We're thrilled to hear that you had a great experience and received the help you needed. Your satisfaction is our priority, and we look forward to assisting you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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