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Gardena Honda - Service Center

Gardena, CA

4.6
1,583 Reviews
Call Service Center (424) 340-9300

1,583 Reviews of Gardena Honda - Service Center

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May 30, 2025

professional , respectful, kind informative do their best to find the best deal for you always. More

by gertiewms46@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember right now
Report | Print
May 29, 2025

Very professional got it done quickly. Answered all my questions n concerns. Great staff got me in the car I wanted More

by Blanco70mns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen hoang , Nathen Meyer
Report | Print
May 30, 2025 -

Gardena Honda responded

Thank you for your stellar rating! We're so happy to hear our team ensured you drove away with a smile. We look forward to working together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 29, 2025

Tony Martinez was amazing! Thank you for all your help! I would definitely purchase from them again More

by STEVEJCHOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Report | Print
May 30, 2025 -

Gardena Honda responded

Thanks, Steve! We're thrilled to hear you had a great experience with Tony. Your support means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 29, 2025

I wanted to get more work done but seemed like they were ready to be done for the day. More

by Paula M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Q
Report | Print
May 30, 2025 -

Gardena Honda responded

Hi Paula, We're disappointed to see that our team was not more accommodating. We'd like to learn more about what transpired and why we were not able to complete more work on your vehicle that same day. When you have a moment to speak, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 28, 2025

Great customer service answered all my questions. Professional polite excellent service no problem thank you More

by PAZSUNFLOWER
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
May 29, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience with our customer service team. Your kind words motivate us to keep providing the best support possible. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 25, 2025

They had cyber attack so sent us letter to notify they had stolen our personal and financial informations, during the last service they did not give us a ride, cheap!!!! The coffee machine never works, ma More

by DEUACAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service personnel and manager
Report | Print
May 27, 2025 -

Gardena Honda responded

It's discouraging to read this. It's important that we protect our guests' personal information, as well as provide them with the best service possible, which is why I'd like the opportunity to speak with you about this much further. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 25, 2025

Great customer service and very courteous Very knowledgeable and tentative to my questions and concerns. Got my questions answer More

by Janet
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 27, 2025 -

Gardena Honda responded

Janet, thank you for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we’re glad we could address all your questions. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 25, 2025

The service department employees were courteous and professional. I was greeted with a smile, given an estimated time that all of the work would be done and was given the option of waiting in the loung More

by ronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 27, 2025 -

Gardena Honda responded

Thanks, Ronimo! We’re thrilled to hear about your positive experience with our service team. Providing excellent customer service is our priority, and it's great to know we met your expectations. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2025

The dealership is conveniently located near Kaiser, restaurants, and stores so that the consumer is able to keep busy during the wait. More

by LARTARIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
May 27, 2025 -

Gardena Honda responded

We’re thrilled to hear you found our location convenient! We strive to create a comfortable experience for our customers, and it’s great to know you can enjoy the nearby amenities while waiting. Thank you for the fantastic review! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2025

Arturo was very professional in his role and was very effective in helping me with my business. More

by delacruzg64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
May 27, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Arturo. His professionalism and effectiveness are what we strive for, and your feedback means a lot to us. Looking forward to working together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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