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Gardena Honda - Service Center

Gardena, CA

4.7
364 Reviews

364 Reviews of Gardena Honda - Service Center

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January 23, 2024

Always great service! Can always be counted on to take care of my concerns, Great turn around. Quick and easy! More

by ncervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bernaba
Jan 24, 2024 -

Gardena Honda responded

Hi ncervantes, thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had a consistently great experience with our team. We appreciate your trust in us and look forward to continuing to meet your needs. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2024

Friendly and very timed matter great work thank you for the service. Recommend it for you next car service. More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Jan 22, 2024 -

Gardena Honda responded

It's our pleasure, Karla! Thanks for stopping by and for taking the time to share your experience. We hope your Honda is treating you well and we look forward to seeing you here at your next service visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 13, 2024

Jairo was awesome. Great service always. Will recommend To family and friends for all service needs More

by Bryannn.garciaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jan 16, 2024 -

Gardena Honda responded

Hi Bryan! Thank you so much for your kind words. We're thrilled to hear that Jairo provided you with excellent service. We truly appreciate your recommendation and look forward to serving your family and friends as well. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 12, 2024

They get you in and out art is wonderful explains everything and keeps you posted along the way about the services being don’t and what needs to be done More

by Kaylahcaliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Jan 16, 2024 -

Gardena Honda responded

Hi Kaylahcaliz! Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us. We always strive to provide excellent service and keep our customers informed every step of the way. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 03, 2024

Convenient online appointment system! Efficient queue at the dealership(walk in VS appointment). But not enough seats inside for those who are waiting. More

by Mich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Jan 04, 2024 -

Gardena Honda responded

Hi Mich, thank you for your feedback! We're glad to hear that you found our online appointment system convenient and the queue at the dealership efficient. We appreciate your suggestion about seating and will take it into consideration for future improvements. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 29, 2023

Great Customer service and efficient staff. They have timely delivery upon promised time and provide alternative transportation where necessary. More

by Nev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Jan 03, 2024 -

Gardena Honda responded

Thank you, Nev, for your kind words! We strive to provide excellent customer service and efficient delivery. We're glad to hear that you appreciate our efforts. If you have any further feedback, we'd love to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 19, 2023

Great service provided by friendly staffs, will continue serving family and friends cards at Gardena Honda!!! More

by Zhou.Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Dec 20, 2023 -

Gardena Honda responded

Yvonne, We take great pride in providing quality service and we're so happy you receive just that. Thanks for this 5-star review and we can't wait to serve you, your friends, and your family in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2023

Johnny in the service department was very kind . Very good customer service. Thank you very much . More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 12, 2023 -

Gardena Honda responded

Hi Eli, thank you for your kind words! We're thrilled to hear that Johnny provided excellent customer service. We appreciate your feedback and hope to continue exceeding your expectations. Thank you for choosing our service department! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 23, 2023

Great customer service and quickly took care of the issue with my car. Will come back for sure! More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva, Sader Gonzalez
Nov 26, 2023 -

Gardena Honda responded

Hi LR! Thank you so much for your kind words and for choosing our services. We're thrilled to hear that you had a great experience with our customer service team. We look forward to serving you again in the future. Have a wonderful day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 22, 2023

Service advisor friendly, advised service to be performed. Service was performed pretty close to the estimated time. Would be nice if you reinstated the car washing! More

by chrys.chrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
Nov 26, 2023 -

Gardena Honda responded

Hi Chrys, thank you for your positive feedback! We're glad to hear that our service advisor was friendly and that the service was completed within the estimated time. We look forward to delivering another excellent visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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