Gardena Nissan

Excellent service, on time as written, I always go to Gardena Nissan for maintenance service Gardena Nissan for maintenance service More

Just a xxxxty experience everytime. Overpriced, takes forever and they don't clean/wash vehicle. Overpriced, takes forever and they don't clean/wash vehicle. More

Very unprofessional wasted a lot of time manager rude not sympathetic very disrespectful unapologetic. A mistake was made I can uderstand that. The technician locked the car key in the car after I left. Then sympathetic very disrespectful unapologetic. A mistake was made I can uderstand that. The technician locked the car key in the car after I left. Then they called me to come back after 45 minutes.....All I needed them to do was reset the car key so I can start my car. When I spoke to the manager about how inconvenient this is as a customer and he kept cutting me off and didnt care. I asked him if I didnt not have an extra key then how would they been able to get the key out and he said uhh we would have been able to get it out. So I asked him well why they just didnt do that to begin with. Then he said well in a perfect world this would not happen....so I asked so I dont understand if yall could get the key out without me then why not just do it and he just went around the bush matter of fact he act like he didnt even know the incident happen. This was horrible experience. They didnt offer a percent off the price maybe a free car wash nothing but rude and dry attitude! More

I don't want to discuss the Service Team as they were nice and courteous. Just Nissan Sentra as a product. I have been getting a Check Engine lights so often it has become almost a ritual. Every other m nice and courteous. Just Nissan Sentra as a product. I have been getting a Check Engine lights so often it has become almost a ritual. Every other month I am taking it in with a P0101 code. I even took it to a outside repair for a 2nd opinion back in April just so I could pass the smog. If it was a such thing as a lemon law for used cars this would be in the list. I bought the car new. More

The advisor, Carlos, is great. he doesn’t oversell and always provides timely updates on my car’s status. I love that everything is visible online, where I can easily approve or d he doesn’t oversell and always provides timely updates on my car’s status. I love that everything is visible online, where I can easily approve or decline recommended services or repairs and even make payments directly. He clearly notes which items are critical and which are just recommended. He also followed up on Monday to check if everything was going well. More

Great service on time fast ecomics great personal the waiting room clean in stalion easy access waiting room clean in stalion easy access More

The salesman is very knowledgeable about the cars. Service department could improve on time for oil change. Wait time was to long Service department could improve on time for oil change. Wait time was to long More

I took my vehicle in for a battery issue on my 2023 Nissan Ariya. I also brought it in for the rear deck cover would keep detaching and flop around. I left my car for about 3 hours. and after reviewing Nissan Ariya. I also brought it in for the rear deck cover would keep detaching and flop around. I left my car for about 3 hours. and after reviewing the paperwork nothing was done on the battery other than saying watch how you drive and other items that are pointing the blame towards me which are issues of power going out of the car and not into the car. they didn't even test the battery they didn't do anything other than put the blame on me. I wasn't very happy about that I was supposed to get a call from the service manager and to the state I still have not gotten one. I have the documentation of this issue and a very dissatisfied. also as far as the deck wood cover all they did was snap it back in and it's still flops around! and with that I'm very dissatisfied I'll probably take it over to Torrance Nissan and if I don't get satisfaction over there I'll take it to Downey Nissan. All I'm getting after a full charge is 250 mi range. I'm supposed to be getting 289. I'd like to know where's my other 40 miles. and I'm guessing no one's going to read this or take action on it. why should they have to service manager couldn't call me back why would anybody else? if I don't get satisfaction on these two items I'll take it up to corporate and I think they'd be interested to hear about this. have a great day More

Great service! !! I really appreciated the help and courteous service provided!!! Excellent help and hospitality from all employees!!! !! I really appreciated the help and courteous service provided!!! Excellent help and hospitality from all employees!!! More

The entire team, including Melvin, Certified EV Tech, Daniel, Service Adv and Luis, the Svc Mgr strived to solve our Tesla SC failed charging issue. Daniel, Service Adv and Luis, the Svc Mgr strived to solve our Tesla SC failed charging issue. More