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Gardena Nissan - Service Center

Gardena, CA

4.3
331 Reviews

331 Reviews of Gardena Nissan - Service Center

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July 16, 2024

THE BEST CUSTOMER SERVICE AND SO KNOWLEDGEABLE STRAIGHT TO THE POINT with no hassle I wish every other dealership is like that More

by KARAMHADDADIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Kusumi, Joseph Zepeda, Khaldon Elbatsh
July 12, 2024

Went in for a repair and was told that it would cost 2500 for the repair. They called me several days later saying the repair is now 3600. They claim they got the wrong part and the new part is more expensiv More

by JAVJM824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Kusumi, Khaldon Elbatsh
Jul 12, 2024 -

Gardena Nissan responded

Dear Sir/Madam, Please accept my sincere apologies for the experience you went through, please contact me so I can take care of this matter for you. Best Regards, Khaldon Elbatsh, General Manager khaldone@massautogroup.com

July 11, 2024

Service was what I expected, Excellent! I will continue to bring my car in for service. More

by LAURA50HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
July 10, 2024

Carlos, was very helpful & honest about what my car needs, he is excellent. The dealer needs more space for their customer, but the employees are very friendly. Thank you. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos is the name of the person who helped me
July 10, 2024

They told me it was gonna take an hour, but they took them 2 1/2 hours More

by CHUBBYTAPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Kusumi, Khaldon Elbatsh
July 10, 2024

If I could’ve put 0 I would’ve. I went for an oil change & had to wait 4 hours or more & it wasn’t busy. Customer service sucked there was no communication at all. More

by TANECIAT87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know those people
July 10, 2024

Super! Wonderful! Fantastic! They have a big heart! Thank you! I would recommend to a friend. More

by NIDELVIADURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Kusumi, Joseph Zepeda, Khaldon Elbatsh
July 09, 2024

I was told an hour and a half for oil change. It took over 2 hours. The lounge area was dirty and the complementary coffee machine didn't work. However, the man who helped me was very knowledgeab More

by BARNESROSIE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
July 08, 2024

I was satisfied with the service I got at Gardena Nissan. I didn't have to wait that long. I like the program, that I was put on. Payment plan. It was so good. Thank u Gardena Nissan. See u next time. More

by BETTYCURRY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I FORGOT HIS NAME. BLACK MAN IN THE SERVICE DEPT.
July 07, 2024

Good diagnostic services. I was able to get a good idea of what was wrong. They were happy to let my regular mechanic do the work. More

by RICHNETGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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