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443 Reviews of Gardena Nissan - Service Center
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June 20, 2024
I just wanted to say that Erick gave me an outstanding service. I told him that based for his good customer service, I will be coming to see Erick for future services. service. I told him that based for his good customer service, I will be coming to see Erick for future services. More
by RIGONOLASCO12
Verified CustomerEmployees Worked With
Erick
June 18, 2024
I needed my front and back car brakes replace the customer service was top-notch. I feel my brakes were a little expensive overall they had a payment plan that I was very happy with customer service was top-notch. I feel my brakes were a little expensive overall they had a payment plan that I was very happy with More
by MOORECHESTER69
Employees Worked With
Dave Kusumi, Joseph Zepeda, Khaldon Elbatsh
June 18, 2024
Every thing was fixed but i had to come back twice due to the person forgot one main issue that i told him to check for. Also therr was oil one the floor and seats they did not use the paper and plastic cove the person forgot one main issue that i told him to check for. Also therr was oil one the floor and seats they did not use the paper and plastic covers. More
by SHAI1994SHAY
Employees Worked With
Dave Kusumi, Joseph Zepeda, Khaldon Elbatsh
April 20, 2024
Service was conducted in a professional and timely manner. All in all, I would say they employees are helpful and knowledgeable about their work. manner. All in all, I would say they employees are helpful and knowledgeable about their work. More
by mandot98
Employees Worked With
Dave Kusumi, Joseph Zepeda
February 05, 2023
I've been going to this dealership for all my maintenance needs and servicing the car since I bought my car here. On Friday, 2/3/2023 I took my car in for routine maintenance and they did an oil change. At t needs and servicing the car since I bought my car here. On Friday, 2/3/2023 I took my car in for routine maintenance and they did an oil change. At the same time I had an appointment about supposedly lowering my monthly payments but that was bogus and they tried getting me to get a new car but that's for a different review. After waiting for more than an hour when they said the oil change will be done in 45 mins we paid and left. Mind you, we're going to North Hollywood. We didn't use the car after we got to NoHo until the evening of Saturday when I noticed the problem. The car was making clunking noises and smoking and starting to smell like burnt oil. We checked the hood and the oil cap was sitting on the side and there's oil everywhere in the hood. I will take the car back on Monday at the dealership and demand they clean it up and check the engine and perform another oil change. I will keep you all updated. I have the paperworks and receipts that they performed the oil change. More
by j
Employees Worked With
Carlos Cabezas
May 17, 2022
Shocking customer service from technicians. 2 hour to diagnose problem. Come back tomorrow we’ll order part. 2 hour wait. Sorry we got the wrong part, come back next week. 4 hour wait with no 2 hour to diagnose problem. Come back tomorrow we’ll order part. 2 hour wait. Sorry we got the wrong part, come back next week. 4 hour wait with no contact from technician boss. Ask for an update. Oh it’s going to be another 4 hours. No apologies. No respect for customers time. More
by Former Customer
Employees Worked With
The Bald guy
June 26, 2021
Unfortunately, their service changed a lot . It’s more like Employees own the dealer not welcoming any outside person. I drive 2018 Nissan Leaf . I went there many times this year but only few times had like Employees own the dealer not welcoming any outside person. I drive 2018 Nissan Leaf . I went there many times this year but only few times had chance and able to charged my leaf . The employees told me Our own employees are charging Please check back after few hours But the charge station allowed only hour to customers beside their own employees can charge or their own dealer vehicles ? It was great service long ago . It changed since 2013 and getting worse. No more for customers. They must reviewed by their employees to gave higher reviews. Believe me or not . You bring your Nissan Leaf to there tomorrow and again few times a month. You will experienced like Mr/Mrs outsider. More
by Asher
Employees Worked With
Dave Kusumi
