I was very surprised when my Cadillac was disabled. The nearest location was Massey-Garland on 635 & Jupiter. They waited for me and had a loaner vehicle ready. I don't know what I would have done, if not for the concern service rep Michael Davis.
Nothing beats a new model loaner vehicle when yours is in for service. That perk, along with their transparency about pricing and necessity of service, is why I trust their care of my Cadillac. (purchased here)
I dropped my car off for service while I was buying a new Cadillac. George got my car right in and kept me posted on the progress. Brian was awesome working through the purchase of my new car and it was smooth and easy. He was able to show me all the bells and whistles which Most dealerships don’t take the time for. I am super excited for my first Cadillac and I will definitely use their service department for all maintenance.
Thank you for showing us why a Cadillac is the car for us. Brian’s knowledge of all the technology that makes this car stand out above others is what sold us. Thank you again for bringing us into the family.