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Garlyn Shelton Buick GMC
Temple, TX
53 Reviews
At We Strive to Provide Exceptional Customer Service.
Our professional sales advisers are here to make your buying experience as enjoyable and hassle-free as possible. When you walk through the doors of our dealership, you'll be warmly welcomed by our friendly service and sales staff.
Whether you need that starter car for a first-time driver or just want to experience the excitement of your first new car, truck, or SUV, we have them all. And if a more luxurious taste is what you want - we have those as well. We offer cars for life.
Your relationship with Garlyn Shelton doesn't end with your purchase. The experts in our service and maintenance department will be there to make sure your vehicle runs smoothly. We also make your visit worry-free with our new automatic drive-through doors, to get you out of the Texas weather. Our customer service lounge features pastries, drinks, a coffee bar, and free wifi. And every time your car is in for service it will be clean when you pick it up.
Our goal has always been to provide the highest level of customer service. This dedication has won Garlyn Shelton Buick GMC many awards through the years with General Motors.
For over forty years, the Garlyn Shelton name has served as a symbol for honesty,integrity and the best possible customer service available. Looking into the future - we will continue this legacy - and that's our promise to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 53 reviews
Verified Customer
February 01, 2025
I recently had a fantastic experience with Matt at Garlyn Shelton Buick GMC. His friendly demeanor, expert knowledge, and genuine care made the entire process smooth and enjoyable. I highly recomme at Garlyn Shelton Buick GMC. His friendly demeanor, expert knowledge, and genuine care made the entire process smooth and enjoyable. I highly recommend working with him if you're looking for outstanding service! More
by johngunnels
Employees Worked With
Matt
January 31, 2025
Have purchased many vehicles over the years and this was by far the best experience I’ve had. Transparent and responsive. In fact, have already recommended several friends call Drew for their upcoming purch by far the best experience I’ve had. Transparent and responsive. In fact, have already recommended several friends call Drew for their upcoming purchases. More
by jason.shanks72
Employees Worked With
Drew Cizik
January 31, 2025
My sales advisor, Matt, is the best. He was thorough with showing me the car benefits. This is my 2nd purchase with Matt. The dealership never pushed nor pressured me in any way. Co He was thorough with showing me the car benefits. This is my 2nd purchase with Matt. The dealership never pushed nor pressured me in any way. Consulate and professional. The entire process was enjoyable and I had no anxiety throughout the purchas process. Thank you. More
by TERIMCKOWN
Employees Worked With
Mattew Gray, Steve Welcj
January 28, 2025
Welcoming and friendly staff. . Very comfortable experience. Not pushed into buying at all. Given time to make our decision and not pushed into a truck we might not be totally happ . Very comfortable experience. Not pushed into buying at all. Given time to make our decision and not pushed into a truck we might not be totally happy with. We are very happy with our new truck... More
by GIESEK
Employees Worked With
Ashley Green, from BMW, Matt Gray and Jimmy Wilcox
January 23, 2025
The customer service has been awful and they sold me a vehicle that has an insurance claim without informing me and then tried to con me into signing a piece of paper saying I knew about it. vehicle that has an insurance claim without informing me and then tried to con me into signing a piece of paper saying I knew about it. More
by frank
Employees Worked With
Bobby and mike
January 16, 2025
Justin Hines is an Excellent Salesman. Jaime was a great finance guy. Whoever the guy was that was doing the negotiations defiantly needs to be educated on the pricing. First, he said that Jaime was a great finance guy. Whoever the guy was that was doing the negotiations defiantly needs to be educated on the pricing. First, he said that the truck was 88K on his paperwork. Then he kept saying the price was 85K for the truck. The sticker on the window said 82K. When the add online said "call for price" I did, and I was told 79K. Needless to say, I finally got the negotiator convinced on the 79K Thanks to Justins help. Do not put stickers on the trucks that do not match what someone thinks is fair market value is. See example below. THE MATH: 88k -79k =9k if I got 9k off of his "list price" THEN: 82K (Sticker Price) - 9K (from the math problem above) =73k My Trade IN: 73K - 20K (for my trade) = 53K 53K is what I should have to pay before the finance guy. This would have mint that I could have bought all of the packages from the finance guy. In the end, I walk away with an extremely nice truck, and me thinking Justin and Jamie were awesome, but Garlyn Shelton really needs to get there stuff together. I will Never understand how 1 truck can have so many different prices at the same dealership. Thank You, Tommy Davis Happy but still confused customer. More
by tdavis32
Employees Worked With
Justin Hines
