Garlyn Shelton Buick GMC

The whole crew in garlyn Shelton buick and gmc went Beyond to help us Out on our vehícle purchase love their service and experience! Beyond to help us Out on our vehícle purchase love their service and experience! More

Very good fast and easy Salesman was easy to work with and the process was pretty simple, no extra unnecessary stuff that I had to go through and the process was pretty simple, no extra unnecessary stuff that I had to go through More

Everyone was very nice and cordial. Austin was very helpful as was Jaimie. Would not hesitate to come and purchase another vehicle here again Austin was very helpful as was Jaimie. Would not hesitate to come and purchase another vehicle here again More

Very friendly, I appreciated the no pressure sales process. All of the staff were open to questions and have clear feedback. process. All of the staff were open to questions and have clear feedback. More

Everyone was professional there was no rushing us to choose a vehicle. Eloy our salesman was very professional and informative. He listened to what we wanted and what we were looking for, He showed us choose a vehicle. Eloy our salesman was very professional and informative. He listened to what we wanted and what we were looking for, He showed us several vehicles, and we test drove them before making our choice . All staff members involved in the process of buy a vehicle were polite listened to our questions and answered them, from the salesman, to the sales manager, and finance officer. More

Experience was good. The associates were very nice and friendly. Each associate very knowledgeable about their products. The associates were very nice and friendly. Each associate very knowledgeable about their products. More

Carlos, my sales associate was outstanding! He went above and beyond to ensure my visit was Amazing! He was very Kind & Professional throughout the entire purchase process. Kudos to Him & a He went above and beyond to ensure my visit was Amazing! He was very Kind & Professional throughout the entire purchase process. Kudos to Him & all the team members of Garlyn Shelton GMC! More

The whole experience was pleasant, not rushed, and painless. Everyone was willing to help and very friendly. painless. Everyone was willing to help and very friendly. More

I would like to formally express my frustration and disappointment with the delivery and post-delivery handling of my 2026 GMC Yukon. The delivery itself was subpar. The vehicle was delivered nearly on disappointment with the delivery and post-delivery handling of my 2026 GMC Yukon. The delivery itself was subpar. The vehicle was delivered nearly on empty, which is unacceptable for a new vehicle handoff. Additionally, the key card did not work at delivery, and I was only given one key fob, issues that should have been resolved before the vehicle ever left the dealership. What is most frustrating is the misinformation I was given regarding all weather floor mats. I was explicitly told to come into the dealership because the dealer would provide me with a discount on the mats. However, when I arrived and Sal and I went to the parts department, I was told there was no discount available at all. This raises a serious question: why was I told a discount would be provided when that was clearly not the case? I made the trip based on that assurance, only to be turned away. To add to this, I traded in my 2023 Yukon largely because I was spending nearly every weekend in January in the service department. Now, with a brand-new 2026 Yukon, I already have to schedule another service appointment to address the same key card issue that should have been handled before delivery. In my opinion this entire experience reflects a lack of coordination, accountability, and attention to detail that I did not expect when purchasing a new vehicle—especially after the service issues that prompted the trade-in in the first place. I would appreciate a clear explanation as to why I was given inaccurate information about the discount, as well as how More

His professionalism was awesome, I walk away feeling real confident that my needs was taken care of. confident that my needs was taken care of. More