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Garlyn Shelton Cadillac

Temple, TX

4.6
63 Reviews
About Us Thank You For Choosing Garlyn Shelton Cadillac The team at Garlyn Shelton Cadillac would like to welcome you to our dealership in Temple, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Temple, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Temple count on the high-quality vehicles and services found at Garlyn Shelton Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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5625 S. General Bruce Dr

Temple, TX

76502

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Showing 63 reviews

November 22, 2022

Stay far away! ! Ordered a new GMC Yukon XL w/ the Duramax engine back in April. Put down a large down-payment hoping to speed up the process. The first 'sales adv More

by anonymoid
Recommend Dealer
No
Employees Worked With
Brian Duble
November 08, 2022

Amazing experience. Seamless. Friendly. Fast. Even Fun! We will definitely be back for sure. Thank you! More

by Bob Forten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Ernesto, Jamie, Brian Duble
September 26, 2022

Worst experience with a car dealer ever and am extremely disappointed in the poor customer service and lack of follow up from this business. More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and management
Sep 26, 2022 -

Garlyn Shelton Cadillac responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (254) 771-0128 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 23, 2022

A great place to get a very good deal on a new or used vehicle. An outstanding Service Department after the sale. This dealership has outstanding employees and they are very knowledgeable about the vehicl More

by Smokinjoe101
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Brian Duble
September 22, 2022

Great, very promt, personable, took the time to explain all services. Highly recommend the service dept. More

by Ahorn1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Duble
June 24, 2022

I purchased a 2018 BMW 330e from Garlyn Shelton Cadillac, on or around 08 March 2022. Since purchasing this vehicle, I have not yet received my permanent license plates or registration. My original Dealer More

by christophernelson1986
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Duble
Jun 27, 2022 -

Garlyn Shelton Cadillac responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 839-3906 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 04, 2022

This couldn’t have been a better buying experience. We worked with Max and Jaime. Highly recommended! No stress-no pressure! We will purchase from this dealership again! Everyone at this dealershi More

by Bob_willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximus, Jaime
January 12, 2022

I was advised that they couldn't sell me the vehicle due to distance from dealership. More

by nickevaristo
Recommend Dealer
No
Employees Worked With
Don't remember name, Brian Duble
Jan 17, 2022 -

Garlyn Shelton Cadillac responded

Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. I welcome a chance to speak with you directly about this feedback. By chance are you available any time 1/17, 1/18 or 1/19 to review your experience? If not, I welcome suggestions for alternate times and I will work to accommodate your schedule.

December 17, 2021

THEY TOOK CARE OF MY EXISTING PROBLEM(BATTERY) AND SUGGESTED SERVICE ON MY TRUCK FOR THE 30,000 MILE SERVICE WHICH I HAD 50,000 PLUS ON MY TRUCK.ALSO REPLACED MY SENSOR.THEY KEEP ME IN THE LOOP AND PR More

by JWT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Duble
November 30, 2021

I had a great experience at this place! It was a seamless and easy going experience, everyone made me feel like I was a king! Highly recommend More

by mteague
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Persilver, Brian Duble
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