Garnet Ford

Chris M offered great customer service, He gave me updates a couple of times a week on my new Bronco Sport of when it would arrive in West Chester. updates a couple of times a week on my new Bronco Sport of when it would arrive in West Chester. More

Both Tony and Joe were great to work with. We were looking for a specific mustang and both were able to quickly locate the right one for us. Communication was great and Tony/Joe are very frien We were looking for a specific mustang and both were able to quickly locate the right one for us. Communication was great and Tony/Joe are very friendly. More

The dealership made my new lease a very easy process. The salesman was very good in explaining all the functions of my new Escape. I was very pleased with the entire process. The salesman was very good in explaining all the functions of my new Escape. I was very pleased with the entire process. More

Worker with Joe A in the sales department and the process from ordering to delivery was smooth and painless. I was in the dealership for maybe a combined 20 minutes between the paperwork and bring handed the from ordering to delivery was smooth and painless. I was in the dealership for maybe a combined 20 minutes between the paperwork and bring handed the keys. More

Took my ford flex in for service because the dash was lighting up like a Christmas show. First trip I was told the red batteries connector cable was bad. Said it looked like it was cut and taped back o lighting up like a Christmas show. First trip I was told the red batteries connector cable was bad. Said it looked like it was cut and taped back on and tried to blame it on the company that installed the battery. When I explained that was not.possible because I was standing there watching the process and stated it was sold that way because that's the first time I replaced the battery they blew it off and restated that it was bad and needed to be replaced. I paid for it to be replaced and it did not fix the problem. Took the car back to the dealer and they couldn't figure out the problem. 3 days later the car stopped working. I called and was asked to tow it to them but, they did not have any loaners available until after Christmas which was 3 weeks away. I called Ford customer service and they are the worst. Finally I was told I could.take the car to any Ford dealer. I chose a dealer closer to home to Dave on towing cost. Took the car to the other dealer and they found that the "connector C211" was giving push back. They reset the pins and charged me $979 in labor cost. That's $1006 for the repair $670 for a repair that didn't fix the problem and $1300 in rental car fees. The company and their dealers are crappy at best. I would run far far away from Ford if you want competence and integrity. More

Ordered my F250 Tremor from Kyle back in March with a MSRP of 72k. When my truck arrived in August the MSRP went up to 76k. I asked Kyle would they honor the original price and I was told no the dealersh MSRP of 72k. When my truck arrived in August the MSRP went up to 76k. I asked Kyle would they honor the original price and I was told no the dealership would not make any money. I found out my son gets X PLAN pricing at his job and lives in my house hold . I ask Kyle could i use it to offset the difference and still the same answer. The dealership would not make any money. While anticipating my new vehicle I joined many Ford F250 groups on Facebook. I see alot post from people who purchase from there honest dealer who honored there original MSRP price and Ford would reimburse the dealer. I was not afforded the opportunity. Kyle informed me that if I did not buy the truck that he had someone waiting to buy it. A good friend of mine that also purchased from Garnet Ford who owns a Tire and wheel shop in Delco also purchase a f350 and was offered his original MSRP. I feel like I was discriminated upon because of my ethnic background. More

Chris did an excellent job making sure I got exactly what I wanted in my Ranger! He provided updates and kept me in the loop during the entire order process. I wanted in my Ranger! He provided updates and kept me in the loop during the entire order process. More

Honest, trustworthy, great communication. Always a great deal at garnet ford. There is no reason to use any other dealership. Always a great deal at garnet ford. There is no reason to use any other dealership. More

The dealership made it easy to order a new vehicle. My salesman made it very easy for me to understand the process involved. After the arrival of the vehicle, trading in my used vehicle was a very fa My salesman made it very easy for me to understand the process involved. After the arrival of the vehicle, trading in my used vehicle was a very fair process, followed by the bank negotiations and the paperwork involved to wrap up the deal. Finally my salesman walked me out to my new vehicle and patiently answered all of my ( what is what ) questions about the vehicle. More

BOUGHT A NEW 22 EXPLORER, SALESMAN VINCE KNOWS HIS S_IT, GREAT TO DEAL WITH, NO HASSLE, NO PRESSURE, EXPLAINS HOW TO OPERATE EVERY OPTION ON VEHICLE WITH YOU, NEVER IN A RUSH ,WILL TAKE HIS TIME WITH YOU, A GREAT TO DEAL WITH, NO HASSLE, NO PRESSURE, EXPLAINS HOW TO OPERATE EVERY OPTION ON VEHICLE WITH YOU, NEVER IN A RUSH ,WILL TAKE HIS TIME WITH YOU, ANSWERED ANY QUESTION I HAD. More