Garnet Volkswagen Reading

I am now officially a repeat customer. The customer support I get from Chris is fantastic. He knows exactly what I want when it comes to a smooth sailing deal. When I test drove the Touareg TDi I reall support I get from Chris is fantastic. He knows exactly what I want when it comes to a smooth sailing deal. When I test drove the Touareg TDi I really enjoyed the ride but when we exited the vehicle I made a remark after locking the doors that I did not want the horn to sound when locking the doors and sure enough Chris remembered even something small like that so before driving off the lot the options were all set exactly how I wanted them. It seems like a small detail to even the friends and family I talk to but to me the little details add up quick and Chris kept it covered throughout the entire purchase. I now make it a point to do all purchases and services at this dealership even if I work 300miles away just because the service both in sales and auto service are exceptional. Whether buying a loaded Touareg or a base Jetta the treatment is great. From the first test drive through to driving away if I had to choose one word for my time at the dealer it would be pleasant. More

I knew what car I wanted before I walked in there. I knew they didn't have it so they searched until they found one. This is our first volkswagen. Love it! You can surely tell the difference in the q knew they didn't have it so they searched until they found one. This is our first volkswagen. Love it! You can surely tell the difference in the quality. Worked with Tim Dati. He's a great guy. Would go out of his way for you. Very friendly. First time ever got a tour of the dealership. Met customer service even went to the service & garage area. Everybody was so friendly & made you feel welcome. Got our picture taken for a calendar. Never had that done. Thank you Tim so much for our great car! ?? More

So when we purchased my wife's Tiguan a few months ago (see previous review), I really was not looking for a car for myself, however, I was so impressed with Chris Brown and the dealership that I went ago (see previous review), I really was not looking for a car for myself, however, I was so impressed with Chris Brown and the dealership that I went back to look at the GTI's. Chris spent an entire Saturday (and more) with me, trying out several models and working out numbers. What was great was how Chris did not mind spending the time and actually seemed to enjoy it. If you have shopped for a new car recently, you know this is a rarity. Chris did what he had to do to find the EXACT and perfect GTI for me. I am very particular and I am certain that I found just the right car. I love it. And the best part is that I get to continue my relationship with Reading VW as a service customer. And one more thing, Chris knows his VW's! More

I am a demanding customer. I knew exactly which vehicle I wanted---and there weren't any readily available within 100 miles of home---yet I insisted on getting a good deal. Chris Brown exceeded all of my I wanted---and there weren't any readily available within 100 miles of home---yet I insisted on getting a good deal. Chris Brown exceeded all of my expectations. He worked hard to get me exactly what I wanted, at an excellent price. Dave Kaz and Jason Rex were equally helpful and supporting. Then, Chris did an exceptional job during the delivery, walking my wife through all the features of the new Beetle that she's wanted since we were kids. Fantastic experience. I highly recommend Volkswagen Reading. More

The whole process of buying this car only took 1.5 hr. My salesman Tim Dati, he is knowledgeable and friendly, so I bought my 2013 Jetta. I'm not new to Volkswagen, actually tried to buy 5 dubs over the year salesman Tim Dati, he is knowledgeable and friendly, so I bought my 2013 Jetta. I'm not new to Volkswagen, actually tried to buy 5 dubs over the years from the previous VW (Vision) dealer. With me leaving and going to another VW dealer out of the area. Since the new owners have taken over, things have changed for the better. I would recommend Reading VW .... I'd def buy another car from them. More

Chris is a great salesman. He is very knowledgeable about the models, and never rushed any decision making, or any part of the sales process. Everything was done with great care to ensure accuracy. He was ve the models, and never rushed any decision making, or any part of the sales process. Everything was done with great care to ensure accuracy. He was very eager to help me find the exact car that I wanted. He displayed friendly and courteous customer service. I will definitely buy my next car from Chris. More

The reason we gave this rating is, we had a great experience purchasing our new Volkswagen. Chris Brown was very helpful, knowledgeable and understood what we were looking for. He took his time with experience purchasing our new Volkswagen. Chris Brown was very helpful, knowledgeable and understood what we were looking for. He took his time with us and didn't rush through the process. More

Chris was awesome! So helpful never pushy. Took the time to show me every little detail about the car. No car sales man ever has done that before. Everyone at the dealership was extremely friendly and hones to show me every little detail about the car. No car sales man ever has done that before. Everyone at the dealership was extremely friendly and honest. Love it there! :) I will recommend this dealership to everyone. More

Sal Scarpino has always provide outstanding service when I have had my car in for service. I have had two VW's service with this dealership and have only good things to say about Sal and his team. Keep up t I have had my car in for service. I have had two VW's service with this dealership and have only good things to say about Sal and his team. Keep up the good work. John Cupo More

We recently bought our new Jetta on a Saturday afternoon. Unfortunately, we were unable to arrange for a baby sitter ahead of time. Not once during the whole process did we feel rushed and looked at funny fo Unfortunately, we were unable to arrange for a baby sitter ahead of time. Not once during the whole process did we feel rushed and looked at funny for having our 2 year old running around the showroom "trying out" all the new cars. Our purchase took us past the normal business hours and Chris Brown made sure the car was still detailed for us, went himself to make sure the tank was full, and insisted on staying even longer to make sure that I knew how to use all the features of my new car. He definitely went above and beyond. Thank you! More