Garnet Volkswagen
West Chester, PA
Filter Reviews by Keyword
By Type
210 Reviews of Garnet Volkswagen
Jordan was a pleasure to work with. He was kind, friendly, and patient. He took the time to walk me through all of the features of the car, and was happy to answer any questions I had. While purchas friendly, and patient. He took the time to walk me through all of the features of the car, and was happy to answer any questions I had. While purchasing the volkswagon for my wife I mentioned that I was having minor problems with my ford truck. He went out of his way to get me set up with ford service, which is next door, and got all of my problems addressed there as well. Jordan is 100% "MY" car guy. More
I started servicing my Jetta with Garnet over 15 years ago. Their professionalism led me to buy 2 cars from there, and I will continue to do business with them til the end of time! Whether you are bringi ago. Their professionalism led me to buy 2 cars from there, and I will continue to do business with them til the end of time! Whether you are bringing your car in for service, or dealing with their sales staff (Jordan is the best!), everyone is honest and willing to help you out. More
I had the pleasure of working with Erich at Garnet VW, but the entire staff was lovely. I knew I wanted a Jetta TDI, but was having difficulty finding one that matched my specs. They happened to have exac but the entire staff was lovely. I knew I wanted a Jetta TDI, but was having difficulty finding one that matched my specs. They happened to have exactly what I wanted and were wonderful when it came to negotiating the price. Their customer service skills were wonderful. I was able to contact Erich whenever I had a question, no matter what without any pushiness to buy before I was ready. Such a great experience! More
Jordan and the whole team have three times worked with us to get us exactly what we wanted, with limited funds and twice with limited time. Jordan quickly found cars that would work for us and even held our to get us exactly what we wanted, with limited funds and twice with limited time. Jordan quickly found cars that would work for us and even held our daughter so I could sign the paperwork! When my husband twice had accidents and needed a new car Jordan made it happen! More
No pressure sale. Found the vehicle I wanted & at a price that was average or below for similar cars in my area. As my Jetta TDI wagon has not racked up enough miles to test the service deptartment, I price that was average or below for similar cars in my area. As my Jetta TDI wagon has not racked up enough miles to test the service deptartment, I am not worried due to friends' positive experiences. More
I would have never thought I would buy a car not only so I would have never thought I would buy a car not only so far from home but on the spur of the moment. I had been looking to purchase VW Jetta for I would have never thought I would buy a car not only so far from home but on the spur of the moment. I had been looking to purchase VW Jetta for some time. After several attempts to visit local dealers I was quickly turned off by the pressure from the sales personnel. One afternoon I stumbled into Garnet and met Erik Smith. He was so down to earth and friendly that without the pressure I walked out that same afternoon with the car I had been wanting for a long time. He truly is just a guy trying to make a living like everyone else. No games. A very refreshing change. I feel confident that I would be able to call him with a question at any time. Probably about anything. Amelia Smith More
I had a very good experience with Natasha and others from Garnet VW during the purchase of my Touareg Hybrid. Once I discovered that this vehicle was available, it didn't take long to decide to go ahead wit Garnet VW during the purchase of my Touareg Hybrid. Once I discovered that this vehicle was available, it didn't take long to decide to go ahead with the purchase. This is my 3rd purchase with Garnet VW and I expect to be in the Garnet family for a long time to come. Thank you More
I have given Eric and his team a 5 out of 5 because they know customer service. They realize the importance of developing a relationship beyond the sale. This is my second vehicle from Garnet VW and the p know customer service. They realize the importance of developing a relationship beyond the sale. This is my second vehicle from Garnet VW and the pre and post sales experience has been exceptional. Service is very accomidating and frendly as well, which surprised me given the fact that service is now included in the vehicle purchase price. These guys are professional and a pleasure to work with, I will definately be back without hesitation. I've even convinced my CEO to lease our company vehicles from Garnet VW. Eric, keep up the great work at Garnet VW. More
The service was great. Natasha was a good salesperson - informative and not an aggressive salesperson. The car selection was great. The price of the cars were very competitive. I traveled about an hour informative and not an aggressive salesperson. The car selection was great. The price of the cars were very competitive. I traveled about an hour and a half and bought a car the day I went down. I would recommend them to anyone looking for a VW. More
garnet vw has great service and a friendly staff. i checked around for a while before purchasing and nobody could beat the price and the overall experience was top notch. I highly recommend this deale checked around for a while before purchasing and nobody could beat the price and the overall experience was top notch. I highly recommend this dealership to everyone who is looking for a VW or any other car out there. jordan clarius was most helpful and very patient as I made my decision. More