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Genesis of Albany
Albany, NY
197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 12, 2025
Jill, my service writer, always goes above and
Beyond
providing outstanding customer service.
She will do whatever is necessary to make sure
Her customer’s service experience is first class!
Shout ou
More
by bill.kloc
Employees Worked With
Jill, Romeo
December 11, 2025
I’m very disappointed in the service that I received
yesterday. I made an appt for 9:30 to get my tires rotated and oil changed. I arrived at the dealership at 9;20 and didn’t leave until 12;05. It t
More
by fpatience
Employees Worked With
Jill
December 06, 2025
Our experience at Genesis of Albany was beyond our
expectations. Our seller Chris made sure our experience purchasing our first Genesis was smooth and he was very patient with us as we took our time t
More
by Steph
Employees Worked With
Chris Dollard
