Garvey Kia

After 10 years of getting my car serviced without issue, I was very angry and displeased with our recent visit. My car had its first issue and I was afraid to drive it. I was scheduled for 3 weeks out from I was very angry and displeased with our recent visit. My car had its first issue and I was afraid to drive it. I was scheduled for 3 weeks out from drop off date!! No loaner offered. After a week, it was diagnosed for the agreed $160 fee. They found zero issues. (The car would not go above 40 or change gears on the highway, would not go above 20mph on any incline and had gears grinding.) I could not believe that they found "no codes." I am not sure if it every left the shop. They agreed to look again and found a HUGE repair with $2900 in parts alone. I was not prepared for a $3000+ repair and started car shopping. When I declined the repair, "after market parts" were offered for much cheaper (with the understanding that they may not fit/work????). When I declined this option, I was then being charged MORE than $160 because THEY FAILED TO FIND THE REPAIR at first. WHAT? Their team was incompetent and I have to pay more?!?!?!?! I thought I would always own a Kia vehicle and was shopping for new Sorentos/Tellurides. But, knowing that this was my local service department, I realized I could never buy another Kia. I do not know what has happened to the service department. It was honorable, efficient and fair for 10 years. But, this debacle was a nightmare and I believe that the extra charge is fraudulent and will be pursuing sharing my issues with Kia corporate, the Better Business Bureau and beyond so others do not endure what we did. Shame on you Garvey Kia. - From a former customer of 10 years More

As soon as I walk in, I always get a pleasant greeting and quick assistance. and quick assistance. More

Brendan was very helpful and patient, answered my questions, and went over everything thoroughly. He's outgoing but not high-pressure, which I appreciated! questions, and went over everything thoroughly. He's outgoing but not high-pressure, which I appreciated! More

Brendan was excellent with me. I needed a reliable, gas efficient vehicle with AWD after a deer totaled my last car. He was very knowledgeable with cars, and I really appreciated I needed a reliable, gas efficient vehicle with AWD after a deer totaled my last car. He was very knowledgeable with cars, and I really appreciated very much his directness and no nonsense explanations of both financing and overall attitude with the sale of my new 2023 Seltos. Thank you so much, Brendan and the rest of the sales team! Would definitely recommend! More

Brendan has been very helpful, polite, and quick to answer any questions, concerns, and issues. answer any questions, concerns, and issues. More

Justin is very knowledgeable and made the car buying experience very easy. He is great to work with experience very easy. He is great to work with More

Had a good experience with Brendan and Garvey Kia. We arrived at a proper price and discussed all my options. I feel Brendan and his team were very forthcoming and honest about the transaction. We wil We arrived at a proper price and discussed all my options. I feel Brendan and his team were very forthcoming and honest about the transaction. We will be doing business again in the future. More