
Garvey Kia
Queensbury, NY
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483 Reviews of Garvey Kia
Jeremy and his team got me back to safe travels in one visit! He took the time to explain my service details to me and even washed my car for me! Thank you! visit! He took the time to explain my service details to me and even washed my car for me! Thank you! More
4th of July weekend on a whim I decided to check out Garvey because it was the first day (I work Monday through Saturday every week) I've had off in a while where dealerships are open. I've been wanting Garvey because it was the first day (I work Monday through Saturday every week) I've had off in a while where dealerships are open. I've been wanting to trade up from a sedan to an SUV for a while now but with new and used car prices being through the roof I wasn't really in a rush to move forward with the idea. I decided to go to Garvey because they are the only local dealer that I had found that #1 isn't price gouging the market and #2 actually lists their sale price on their website. All the other dealerships I've looked at say "call for price", I'm guessing because they're a little embarrassed of themselves for how bad they're gouging the market. As soon as I walked in to Garvey Kia the first person I saw was Tom and I asked him if the Sorento I saw online (and the one I thought I saw in front when I parked) was still available and he went to check. The first thing he did was point out that the one I saw out front was front-wheel drive and wanted to make sure that was what I was looking for which it wasn't so good first catch and good first impression. The rest of the process was very easy and straightforward, I told him I wasn't sure whether I wanted to finance or lease but at the end of the day the determining factor was going to be to keep payments the same or less than I was currently paying. I didn't feel rushed or pressured one bit and I must say Garvey was the easiest most laid back dealership I've ever delt with and I most certainly will continue dealing with them for the foreseeable future and will keep going back to Tom for all of my new cars as long as he still works there. Thank you Garvey and thank you Tom for a stress-free car buying experience! I also have to add that the finance manager was equally as straight-forward no bs, and stress free. More
I had a great experience working with Justin to buy my first Kia. He was so knowledgeable and took the time to explain the whole car inside and out. The dealership was exceptional in giving me a fair pri first Kia. He was so knowledgeable and took the time to explain the whole car inside and out. The dealership was exceptional in giving me a fair price for my trade in. As my husband stated, “They were a breath of fresh air to work with!” I highly recommend Garvey Kia! Thank you so much Justin and team! More
Tom Beldon was absolutely the best. He explained everything to us. Very polite the best we have had working with us and we have bought about 6 cars from u He explained everything to us. Very polite the best we have had working with us and we have bought about 6 cars from u More
Tom Belden and the team at Garvey Kia are great. I am your typical customer that questions everything and with my busy schedule I'm hard to sit down and hash things out. Tom and the sales manager Ch I am your typical customer that questions everything and with my busy schedule I'm hard to sit down and hash things out. Tom and the sales manager Chris both emailed with me, texted with me and answered every question I had without missing a beat. They went above and beyond. Not once did I feel pressure from Tom, Chris or even the finance manager. Even when I changed my mind and flip flopped on what I wanted to do they stayed right with me. It was a good change of pace. If you know what you want or even if you don't, I recommend going in and speaking with Tom. I was overly impressed with them working with my schedule. If I had to leave I was able to without that typical pressure to stay for the sake of a deal. Again just a positive experience. Big Thanks to the team. More
Many thanks to Tom Belden and sales dept for outstanding job getting my new seltos he is very helpful and gets the job done, I would make a suggestion and you get the new building done give him his own offi job getting my new seltos he is very helpful and gets the job done, I would make a suggestion and you get the new building done give him his own office and make him a sales manager, Craig h. More
Justin is a great salesman. After a bad morning just because of conversation with service advisor, Justin called me and impressed his apologies on behalf of company. Every deale After a bad morning just because of conversation with service advisor, Justin called me and impressed his apologies on behalf of company. Every dealership needs a salesman like him. Thank you very much Justin for calling and trying to help me with that Unfortunate situation. More
I drop of my car yesterday there without appointment Because my car had so serious issues yesterday. I was not able to drive so I towed my car there for service. Then next day a guy whose name is Joshua Because my car had so serious issues yesterday. I was not able to drive so I towed my car there for service. Then next day a guy whose name is Joshua Derush called me 7:48 am (which good time to call me was 10:10 am i added a note) in the morning to ask me Why I drop off my car there without appointment. What i was supposed to do if my car was breakdown and did not accelerate and my high tech warranty only covers my damage at kia Garvey. First you can not call customer early in the morning to tell him you can not drop off your car without appointment. I could not explain or he was patient enough to listen to me then gave me attitude. He was so rude on the phone without letting me finish then hang up on me. it is not first time He was rude before too. Kia Garvey is a nice place to buy a car but people like him is not good reputation for such a famous dealership. Hopefully the general management will take inti consideration and explain him how to treat customers. More
Thank you Justin for making the car buying process painless, from the order to going over the features and making the process simple. See you for the next one! painless, from the order to going over the features and making the process simple. See you for the next one! More