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Garvey Nissan

Clarendon, VT

4.7
200 Reviews

78 Route 7B North Extension

Clarendon, VT

05759

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200 Reviews of Garvey Nissan

November 29, 2023

Thanks to Josh and Zach for another great experience at Garvey Nissan. They provide a no pressure buying experience that you won’t find anywhere else. If you’re in the market for a new or used vehicle I hi More

by jafupser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Jeremy Thurber, Josh Eugair
Nov 30, 2023 -

Garvey Nissan responded

Thanks for your amazing review! We're thrilled that Josh, Zach and the team put together such an easy, low-pressure shopping experience for you. Enjoy your new ride!!

November 21, 2023

Garvey Nissan’s Negligence Could Have Killed Us We would never, ever purchase another vehicle from Garvey Nissan. Our SUV has been in for service countless times, and the worst part is dealing with th More

by Joan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Towne, George Goodwin
Nov 22, 2023 -

Garvey Nissan responded

Joan, although this was a unfortunate situation, we did our best to fix the problem in a timely manner during which Nissan covered all costs and did provide you with alternative transportation. The owner has reached out and left you a voice mail, and we hope you get back to us so we can further discuss your dissatisfaction in hopes we can make this right. Thank you.

Nov 22, 2023 -

Joan C responded

I’ve received no voicemail from the owner. To clarify, you covered the repairs at “no cost” because YOU incorrectly “repaired” the vehicle and released it to me in a dangerous state. Shame on you for once again taking no responsibility. This is a typical Garvey response, and this is why I would never recommend Garvey Nissan to even my worst enemy. Awful!

Nov 22, 2023 -

Garvey Nissan responded

Joan, our owner did reach out to the phone number on file with us from your last service visit. If you have updated your number, please contact us and let us know so that we can get that squared away while we discuss the rest of your experience. I want to note, for any other readers who have seen your review and are worried, that there are some inaccuracies in your review that we feel we need to rectify. While you state that your local shop identified a loose ball joint, when we took your vehicle in we found the issue to actually be bad wheel bearings, which we replaced under warranty, at no cost to you. The tech test drove the vehicle and found no further issues. When your drive home resulted in further concerns, we again took in the vehicle and replaced the wheel bearing, boot, rotor, and anti-skid sensor, again all under warranty. We admit that we did not have any service loaners available, but we did pay for a rental vehicle for you so that you were not left without transportation while your vehicle was in our care. We did have to mail documentation to you, but this was discussed with you prior to the work being authorized and you agreed to that course of action so that we could work as fast as possible to get your vehicle back on the road. We understand that this has been a rough experience for you, through no fault of our own or yours - sometimes, things wear out on vehicles, and we have taken every measure to take care of your vehicle as soon as an issue is brought to our attention. We're sorry that you feel the need to lash out at us, and again, we want to discuss the matter with you to put you at ease. Thank you.

Dec 04, 2023 -

Joan C responded

WRONG. Please do not share inaccurate information. You NEVER attempted to contact me. I have had one phone number on file since I purchased my vehicle. So you are either lying about leaving me a “voicemail”, or you left a voicemail with a wrong phone number. Which one is it? Is this another instance of ineptitude, or is this a demonstration of Garvey’s dishonesty!? Either way, it’s a joke. Secondly, I received confirmation from the BBB that Garvey Nissan hasn’t responded to my complaint. Only dishonest, shady businesses don’t respond to the BBB. Is this common practice at Garvey, or was the ball just dropped again? Furthermore, you cannot deny the fact that you released a vehicle to a customer that was NOT safe to drive. That is what’s at issue here. You can blather on all you want about how you went “out of your way” to provide a loaner vehicle (by the way, I had to get a RIDE to Enterprise and you did such a poor job at coordinating the rental vehicle that Enterprise asked for MY credit card information when I arrived) but at the end of the day, Garvey could have killed me. You’ve taken NO responsibility for your negligence, you have NOT contacted me and you are lying to the public. Shame on Garvey Nissan. A garbage response by a garbage dealership.

October 14, 2023

Garvey’s Nissan of Clarendon, Vermont made my new car purchase so pleasurable. Cody Parker was amazing from start to finish in the purchase of my car. Cody was patient every step of the way, even after I More

by helixlab12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Parker, Dawn Dimick, Savannah Petty, Zachary Horton, Jeremy Thurber, Lisa Towne, Kevin Carleton
Oct 16, 2023 -

Garvey Nissan responded

Jo, thank you so very much for your amazing review! We're thrilled that Cody helped you find the perfect car and was so informative that you kept finding new things to love. Enjoy your new ride!!

September 23, 2023

Outstanding experience at Garvey Nissan, my sales person was Amelia Valente. I highly recommend buying your next car at Garvey and from Amelia . She answered all of my questions and was very knowledgeable. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Jeremy Thurber, Amelia Valente
Sep 27, 2023 -

Garvey Nissan responded

Thanks for your awesome review, Bobby! We're glad that Amelia was so informative and made sure you were totally comfortable switching to the EV lifestyle. Enjoy your new ride!!

August 10, 2023

Just wrapped up an awesome experience at Garvey. Cody Parker was knowledgeable, courteous and patient with our decision to go electric. A wealth of knowledge with superior follow through. Would purc More

by nmontello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Parker
Aug 10, 2023 -

nmontello responded

Just wrapped up an awesome experience at Garvey. Cody Parker was knowledgeable, courteous and patient with our decision to go electric. A wealth of knowledge with superior follow through. Would purchase again from Garvey and Cody in a heart beat!

Aug 11, 2023 -

Garvey Nissan responded

Thank you very much for your review! We're excited to hear how easy Cody made it to go electric, from walking you through the options to seeing how it can fit into your live. Enjoy your new ride!!

August 09, 2023

Had a great experience at Garvey Nissan. Thank you Kody for your diligence in finding us the Leaf. More

by Carol B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Badgley
Aug 10, 2023 -

Garvey Nissan responded

Carol, thank you very much for your review! We're happy that Kody found you the car you were looking for and made it an enjoyable experience. Enjoy your new Leaf!!

August 08, 2023

Bad service never had such nonsense talk all they want is your money when it comes to repairs on your car More

by guyettes179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Towne
July 28, 2023

My better half and I had an amazing experience joying a brand new Leaf. Kody was awesome to deal with and was very knowledgeable. Can’t wait to have another great experience in 2 years. Thank you Kody for More

by Cblaisdell912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Badgley
Jul 31, 2023 -

Garvey Nissan responded

Thank you very much for your review! We're happy to hear that Kody was able to make it easy to get in a car you love. Enjoy your new Leaf!!

July 12, 2023

Garvey Nissan made it easy! The task of shopping for and purchasing a vehicle was so pleasant. I would not hesitate to do business with them again. Everyone, all the sales staff More

by lisa-duffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Badgley, Zachary Horton, Jeremy Thurber, Mason Sylvia
Jul 13, 2023 -

Garvey Nissan responded

Lisa, thank you so much for your review! We're glad that Mason and the rest of the team made it so simple to get into a vehicle you love (and threw in a little something to "sweeten" the deal!). Enjoy your new ride!!

June 22, 2023

I went to Nissan to buy a Rock Creek Pathfinder and was specific about the details. Josh at Garvey Nissan was easy to work with and got me exactly what I wanted and much faster than expected. More

by KelseyB
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Josh Eugair
Jun 23, 2023 -

Garvey Nissan responded

Thanks for your review, Kelsey! We're glad that Josh made your shopping experience so easy and helped you find exactly what you were looking for. Enjoy your new Rock Creek Pathfinder!!