Gary Mathews Motors - Service Center

Good experience, but didn't get all I needed I took my truck in for a recall appointment, which I had to wait a month for. It was a steering safety recall that had the potential to cause a crash I took my truck in for a recall appointment, which I had to wait a month for. It was a steering safety recall that had the potential to cause a crash, so I was surprised by that. Anyway, when I arrived, I asked for an oil change, a check of my back sliding window not working, and a courtesy wash. 3 hours later, the recall was completed, had to order parts for the window, oil change was done. But, no wash. I was a little disappointed at that. Maybe they were just too busy. But, they didn't say so when I asked, or when the work was done. I just walked outside to a dirty truck. More

Warranty work and oil change Great service, had to go on trip and they squeezed my truck in ahead of time to do warranty work and also oil and filter and tire rotation. Great serv Great service, had to go on trip and they squeezed my truck in ahead of time to do warranty work and also oil and filter and tire rotation. Great service with a smile. Could not ask for anything more. More

outstanding service I had an appointment with Gary Mathews for my Chrysler 300. They did an amazing job from the time I arrived with a pleasant welcome to promptly update I had an appointment with Gary Mathews for my Chrysler 300. They did an amazing job from the time I arrived with a pleasant welcome to promptly updates and finally a fast and concise finished for my vehicle. More

Awsome Cant say enough this place always take care of my car when it need them they are there and knows what to do the right way Cant say enough this place always take care of my car when it need them they are there and knows what to do the right way More

Great Service My service was completed in hardly no time at all. The service manager Kyle was very professional and provided answers to all of my questions. The s My service was completed in hardly no time at all. The service manager Kyle was very professional and provided answers to all of my questions. The service department definitely has improved it’s service approach to customers within the last year. I was really impressed with the time it took to service my car. Thank you Gary Mathews. More

Oil change No need to schedule oil changes on line because it doesn’t work anyway and they do not use it. Maybe it should be fixed because the emails all say to No need to schedule oil changes on line because it doesn’t work anyway and they do not use it. Maybe it should be fixed because the emails all say to schedule it on line. Then someone calls to verify. More

I Loved It!! My service was quick and efficient. It was over before I knew it. I got there and there was no one in the quick express lane then someone came. My service was quick and efficient. It was over before I knew it. I got there and there was no one in the quick express lane then someone came. More

Oil change I showed up for an oil change. I po ul lk e up and the technician came over right away. They showed me where to wait. They also offered a shuffle t I showed up for an oil change. I po ul lk e up and the technician came over right away. They showed me where to wait. They also offered a shuffle to go somewhere else while I waited. More

Recall on the passage air bag The service was well done and it wasn’t a long time to do the air bag recall and was well inform on the service which was to be done, The service was well done and it wasn’t a long time to do the air bag recall and was well inform on the service which was to be done, More

Unsatisfied with service I have had my new jeep 5 months. It has went back for service 2 times. I have been unsatisfied both times with the service department. Both the work I have had my new jeep 5 months. It has went back for service 2 times. I have been unsatisfied both times with the service department. Both the work and the interaction with the service representatives. More