Gary Mathews Motors - Service Center

First oil change I was visiting Clarksville, and I needed an oil change on my new Chrysler 300, so my son whom I was visiting took my car to this dealership for servic I was visiting Clarksville, and I needed an oil change on my new Chrysler 300, so my son whom I was visiting took my car to this dealership for service. It was a great experience for me!! Everyone was friendly, helpful and got us in and out in no time!! More

Completely terrible We had an engine light come on that took a month to get solved. We had to bring the Jeep in 3 times during the month for the same problem, the same pa We had an engine light come on that took a month to get solved. We had to bring the Jeep in 3 times during the month for the same problem, the same part was replaced three times. The communication about what was going on was nonexistent, we always had to text and ask what was going on. The lack of service appointment availability is also beyond ridiculous. More

Oil change The service was great from the time I arrived till the time Ieft. They were fast on getting my oil change and checking everything else in my car. I wa The service was great from the time I arrived till the time Ieft. They were fast on getting my oil change and checking everything else in my car. I was briefed on everything they checked and what they did to my car. I wil continue to be a customer. More

Great service Great service. Bobby kept us informed on the progress of our vehicle’s repairs for the two days it was in the shop. He applied the three coupons we ga Great service. Bobby kept us informed on the progress of our vehicle’s repairs for the two days it was in the shop. He applied the three coupons we gave him so we saved over $100. More

Good service Recent service consisting of oil change and rotating and balancing the tires. The oil change was excellent as usual. The rotating and balancing Recent service consisting of oil change and rotating and balancing the tires. The oil change was excellent as usual. The rotating and balancing of the tires went well. Balancing made a big difference in the rise of the vehicle. However, the tire pressure was adjusted prior to rotating which put 80 lbs of pressure on the front and 60 lbs on the rear, which is opposite of the vehicle specifications for the tires. This caused the tire pressure sensor to activate for the low pressure in the rear. Technician should pay attention to the sequence of service. Otherwise an overall good service. More

Consistently great service Most of my service has been oil change and normal maintenance. The team at Gary Matthews has always performed an excellent job in customer service and Most of my service has been oil change and normal maintenance. The team at Gary Matthews has always performed an excellent job in customer service and service of our Chrysler. More

#2 cylinder miss fire. Honored the warranty and found the time to complete my vehicle in a timely manner with a packet schedule. Good job! I will take my vehicle back there. Honored the warranty and found the time to complete my vehicle in a timely manner with a packet schedule. Good job! I will take my vehicle back there. More

Great service Bobby was very nice and pleasant. He kept me notified throughout the process of my service. And our vehicle was fixed and we haven't had any proble Bobby was very nice and pleasant. He kept me notified throughout the process of my service. And our vehicle was fixed and we haven't had any problems with it. More

Oil and recalls They explained things I forgot I had with my contract. Quick service and professional attitude.they called me when it was complete. They ensured satis They explained things I forgot I had with my contract. Quick service and professional attitude.they called me when it was complete. They ensured satisfaction. More

Great experience Scheduled for factory recalls. The work was completed on time. I have one more recall requiring a part to be ordered. I am confident it will be comple Scheduled for factory recalls. The work was completed on time. I have one more recall requiring a part to be ordered. I am confident it will be completed as the others. Bobby was vey helpful. Thanks John More