Gary Mathews Motors - Service Center

Great polite experience Staff was great , Indidnt know where to go at the beginning but the staff was nice and directed me and took care of me very quickly! Staff was great , Indidnt know where to go at the beginning but the staff was nice and directed me and took care of me very quickly! More

Excellent Gary Mathews has excellent customer service, quick repairs, and pleasant to work with! We would recommend service and dealship to anyone in the Clarks Gary Mathews has excellent customer service, quick repairs, and pleasant to work with! We would recommend service and dealship to anyone in the Clarksvillie area! More

It seem as if it took forever to get my vehicle back. My Vehicle went into the shop before Christmas I believe on the 1st December 2018 vehicle needed a transfer. I guess FCA had to make the part. (Good My Vehicle went into the shop before Christmas I believe on the 1st December 2018 vehicle needed a transfer. I guess FCA had to make the part. (Good thing I brought a extended warranty when I purchased the vehicle or I would have been out of $4000.00 not including labor) I was giving a five day rental. Glad I had another car because I could have loss my job waiting on my vehicle to get out of service. I do not blame the Gary Mathews Motors Dealership however after transfer was installed had to wait on transfer control box after FCA close my case it took another week to get that control box installed. Dealership left corroded battery post on passenger front seat. Did not get my vehicle back until 1 March 2019. I believe Clarksville is too big to have that one FCA dealership. It makes you want to buy a Toyota. More

As expected - great deal Safety recall was reason for service call. Work was started on time and accomplished in a expeditous manner. Courteous personnel at dealer, as usual Safety recall was reason for service call. Work was started on time and accomplished in a expeditous manner. Courteous personnel at dealer, as usual. Not about ready to test the airbags. More

Nicely done So I came in on Friday after around 3:30 and was told would not be seen today. Was told to come back tomorrow. They open at 7 am but be early or might So I came in on Friday after around 3:30 and was told would not be seen today. Was told to come back tomorrow. They open at 7 am but be early or might not be able to help change my oil. Was seen at 7 and was out and on my way by 8:45. I own a diesel so know it takes a while. They even offered to help me fill my def after I bought it from them. I was worried the service would be sub par from other dealers in the past. The team did a good job and was helpful in the end. Thank you, will be using your dealer again in the future. Will say though I emailed the service site on Sunday and had to call them on Wednesday because had not received a email back More

routine oil change Quick in and out service for an oil change and a waiting room with coffee and vending machines. Everyone there I usually see and talk to always has a Quick in and out service for an oil change and a waiting room with coffee and vending machines. Everyone there I usually see and talk to always has a smile and remembers me as a repeat customer. More

Good experience The gentleman at the desk Greeted me as I pulled in very quick service very seamless I was impressed! This is not always the case when I come for serv The gentleman at the desk Greeted me as I pulled in very quick service very seamless I was impressed! This is not always the case when I come for service. More

Yall need to get y'all xxxx together The work was done and did fine job that I could tell however when u tell me that my truck is being worked on and itll be done by a certain time then c The work was done and did fine job that I could tell however when u tell me that my truck is being worked on and itll be done by a certain time then call me back and tell me that they haven't even started working on it is ridiculous this service center techs are bunch of lying only out to get as much money as they can from u, was told my fule filter needed be replaced I asked how they knew there words( we can tell by just looking at the outside of the fuel filter) xxxxxxxx I love my truck i bought from dealer there but I will not have them do any of my work on the truck unless I absolutely have to and have no other choice. More

Jeep towed twice My Jeep was cutting off and I had it towed to the dealership. They evaluated and found the battery and brakes bad. They fixed in a timely matter. Aft My Jeep was cutting off and I had it towed to the dealership. They evaluated and found the battery and brakes bad. They fixed in a timely matter. Afterwards the Jeep continued to cut off and I had towed again. This time it was the starter. After picking it up the 2nd time my Jeep is running like a brand new vehicle. I was so impressed because my Jeep has over 250k miles but I love the way it’s driving and the effort and care put in to making it better. Thank you!! More

Service Dept Ryan was awesome. Quick turn around and timely calls. He needs a promotion. Base cost for consulting is too high but quality of work is great Ryan was awesome. Quick turn around and timely calls. He needs a promotion. Base cost for consulting is too high but quality of work is great More