Gary Mathews Motors - Service Center

Great service Fast friendly service. Got me right in and back on the road without any hassle. I will definitely be visiting again for my service needs. Fast friendly service. Got me right in and back on the road without any hassle. I will definitely be visiting again for my service needs. More

Oil Change, and Warrante Work Came in to do an Oil change, and had forgotten that when I had tires put on my car, and newer brake pads, that the techs doing that noticed an Oil lea Came in to do an Oil change, and had forgotten that when I had tires put on my car, and newer brake pads, that the techs doing that noticed an Oil leak from my valve cover, I knew the car was still under warrantee so I was going to let them know, well in my rush I forgot, however the technician let the Express line supervisor know, Thomas, then let me know then I explained I had been told this before by the other shop. Thomas reviewed my cars history and check warrantee, then took me over to the service advisors where Anthony put my car on appointment. I came in on a Saturday for early drop off, another service rep took my information again, found my appointment took more notes, for me about any other issues to look at, and informed me that Ryan would be my service rep on this work. The service department looked at my other issues and kept me informed, fixed the valve gasket, and replaced the water pump, as it was the noise culprit under the hood. Had the car back and been running fine ever since. More

Doubtful When I arrived at the garage door I had to go ask to be let in. I was told that they were super busy with recalls and apologized for not letting me in When I arrived at the garage door I had to go ask to be let in. I was told that they were super busy with recalls and apologized for not letting me in. I was there for an oil change and tire rotation. Surprisingly my vehicle was ready in 20 minutes. When looking over my bill I noticed an incorrect email address which had never been there before, which they corrected. When I set down in my car my seat was all the way forward. You could at least attempt to put it back where it was and my lights were turned off auto into the off position. Once again put it back like you found it. After I left the dealership I opened the hood and my cabin filter cover was half way closed. Also I have chrome wheels and there wasn't a single finger print on any of the 4 wheels. I have serious doubts that the tire rotation was even done. More

Everyone was great and helpful Everyone was very polite and helpful. Help with any questions or concerns I had. The service was quick and they made sure I was comfortable while I wa Everyone was very polite and helpful. Help with any questions or concerns I had. The service was quick and they made sure I was comfortable while I waited for my service. More

Awesome experience All I have to say is if your ride is not running right bring it to Bily Gary he can figure out the problem and fix it right the first time. Will be c All I have to say is if your ride is not running right bring it to Bily Gary he can figure out the problem and fix it right the first time. Will be coming back again in future. Happy customer More

Great service Fast and courteous service. The Express lane is a great idea. The service personnel are knowledgable and let me know there was an open recall on my tr Fast and courteous service. The Express lane is a great idea. The service personnel are knowledgable and let me know there was an open recall on my truck. More

Excellent Service The service experience was great. Drop off and pickup couldn't have been easier, and the issue was resolved quicker than I would have thought conside The service experience was great. Drop off and pickup couldn't have been easier, and the issue was resolved quicker than I would have thought considering the amount of work being done. More

Great experience Great service !! Very professional was in and out quickly using the express lane !!! They even put a new oil pan free of charge because my plug was br Great service !! Very professional was in and out quickly using the express lane !!! They even put a new oil pan free of charge because my plug was broke!!! More