The "Business manager's", Mark Benoit, only goal was to sell me the extended service contract and to finance my purchase through Chrysler. When I talked to the salesman Rick Kristen I told him my credit score at Kredit Karma was 820-825 he told me no problem I should get a good rate on financing. When I refused to buy the extended warranty , Mark left the room, came back later and offered the same plan for $10 a month, I refused , he left came back , rushed through the explanation of contract. When I questioned the interest rate, after he said I had a 840 score, he said the $500 bonus from Chrysler made it a wash, I found out since no other credit inquiries were made. I'm still trying to find the $500, bonus for financing with Chrysler and the $500 from Sam's Club buying program in the contract.
He seemed to be so upset about not making the warranty sale that he forgot to get the $1,000. down payment, of course I thought that was the amount on one of the lines I assumed was the Chrysler and Sam's payments.
They aren't aware of or didn't care, after I informed him of NYS Dept. of Motor Vehicle insurance/ plate transfer laws. I took a month to get the sales tax check to DMV. Friends bought cars from Bianchi, was done in less than a week. I bought the car I traded, in Mentor, Ohio, I walked out the door with the sales tax check and finished my transfer the next day.
I would suggest buyers have a vehicle you want transferred to Ed Shults Chrysler of Warren with a 4.9 rating from 166 reviews or Humes Chrysler with a 4.9 rating from 210 reviews. You should avoid the inconvenience, half truths and frustrations I and other who have given this dealer a 2.2 average rating