Gary Rome Hyundai

We had visited numerous dealerships and ended up buying our Tucson from Gary Rome. The people here made us feel very comfortable and we didn't feel pressured into buying anything like we did at other Hyun our Tucson from Gary Rome. The people here made us feel very comfortable and we didn't feel pressured into buying anything like we did at other Hyundai dealerships. We had a few snags in the process but the people at Gary Rome did everything in their power to help us through the whole process. We would absolutely go back to Gary Rome for a new or used car. More

I had originally planned on going to an entirely different dealership, but ended up at Gary Rome Hyundai. This was my first time buying a car from a dealership and I was feeling a little overwhelmed different dealership, but ended up at Gary Rome Hyundai. This was my first time buying a car from a dealership and I was feeling a little overwhelmed. Mark was GREAT! He gave me and my boyfriend a chance to walk around the lot and look at the cars before coming over and introducing himself. He wasn't pushy at all, and really seemed to care about me getting a good car and having a good expierence as a first time buyer. I bought a 2007 Kia Rondo and I LOVE her!!! Mark even remebered that I named her Violet. He went way above and beyond, and that was after the car was sold. He is a great person and I would recomend Gary Rome Hyundai to anyone buying a car, and I would DEFINITLY say go to Mark when you get there! More

I bought my sweet Kia Soul at Gary Rome Kia in Enfield CT but live in Holyoke so this is a much more convenient place to bring it for service. They are terrific! The waiting room has wi-fi as well as great but live in Holyoke so this is a much more convenient place to bring it for service. They are terrific! The waiting room has wi-fi as well as great coffee & reading materials. They also wash my car every time! Have enjoyed the whole Gary Rome experience!!! More

He was very knowledgeable in his presentation of the 2011 Equus.He was also very thorough in explaining the features.He was very professional to both myself and my wife. Equus.He was also very thorough in explaining the features.He was very professional to both myself and my wife. More

Called Gary Rome inquiring about a car they had on the Called Gary Rome inquiring about a car they had on the wedsite, spoke to Bill Watt, he called right back to say the car was still in stock. We t Called Gary Rome inquiring about a car they had on the wedsite, spoke to Bill Watt, he called right back to say the car was still in stock. We told him we would stop by this evening, but decided to go right away. Went to dealership and Bill was out to lunch, they called him and he came back with 5 minutes. Within 4 hours Bill put my 21 year old daughter in a very safe , beautifull 2011 Hyundai. Bill spent alot of time showing her all the bells and wistles this car had to offer. The people that work there are great. After owning about 6 cars in my life time, Gary Rome Hyundai will be the only place I would ever buy a car from. I have a new appreciation for buying a car. I felt like I just spent a great day with good friends. Many thanks Melanie Sapelli More

brought my 2003 accent with only 26k miles for transmision problem, the service was great and the price was reasonable and service writer Phillip Lombardi bent over backwards to help, was fixec ri transmision problem, the service was great and the price was reasonable and service writer Phillip Lombardi bent over backwards to help, was fixec right the 1st time and the whole service dept were great! More

Not pushy about a sale and Jack is an awesome puppy. I Not pushy about a sale and Jack is an awesome puppy. I wanted to shop around and they were like 'ok' And then I came back 5 days later. Not pushy about a sale and Jack is an awesome puppy. I wanted to shop around and they were like 'ok' And then I came back 5 days later. More

Rick made contact from an Internet request and intro to Mark Baron and Cliff who worked on our trade in and crunched numbers. Then as we were finishing the deal Keith went to the Sales Manager and asked fo Mark Baron and Cliff who worked on our trade in and crunched numbers. Then as we were finishing the deal Keith went to the Sales Manager and asked for a few more small deals but important to us. Great job by all. More

This dealership has UNBELIEVABLE customer service. The whole team went above and beyond to help satisfy me, especially Mike Pijar. With a smile always on his face, he followed through and made sure I got whole team went above and beyond to help satisfy me, especially Mike Pijar. With a smile always on his face, he followed through and made sure I got the right car that I was looking for. Never once did I feel like I was overstepping my boundaries with asking too many questions. I would sincerely highly recommend this dealership, and this service to ANYONE looking for a new/used car! More

It was a pleasure to be met at the door when I came to drop my car off for it's first oil change since buying the car back in April. The staff was just as friendly today as they were when I first came to drop my car off for it's first oil change since buying the car back in April. The staff was just as friendly today as they were when I first came to Gary Rome to buy my car. My sales person Jason Cisek came right over and asked me how I was liking the car and if I was still happy with my decision to go back into a sedan after being in a SUV for years. I could not be happier. Thanks again for the great service and see you in a few months for my next service visit. More