Gary Rome Hyundai

Gary Rome Hyundai in Holyoke has outstanding service. I worked with John L. and he made it possible for me to get into a brand new 2012 Hyundai Accent - hatchback style at a low interest rate. He was very worked with John L. and he made it possible for me to get into a brand new 2012 Hyundai Accent - hatchback style at a low interest rate. He was very knowledgeable and helpful with the whole car buying process which took less than a day! I would recommend all my family and friends to go there! More

Excellent service. Appreciate help of Stephanie Tindell and Steve Maiolo. They always take good care of the customer. Provided me with sub transportation. Work was done as promised. Tech did excellent job and Steve Maiolo. They always take good care of the customer. Provided me with sub transportation. Work was done as promised. Tech did excellent job as well. Car was cleaned up inside out - great job! Thank you very much! More

I bought two cars at Gary Rome Hyundai and have been very pleased with the customer service as they are very accommodating when I need service or even just answers to questions. My service advisor Stephanie pleased with the customer service as they are very accommodating when I need service or even just answers to questions. My service advisor Stephanie Tindell is wonderful and I would recommend that anyone take their car there for service. More

Customer service was fabulous. I am very happy with my new Sonata and my recent experience of purchasing a new vehicle through Gary Rome Hyundai. new Sonata and my recent experience of purchasing a new vehicle through Gary Rome Hyundai. More

This has been our third visit to the Service Department since purchasing our vechicle from Gary Rome and each time the service has been outstanding. With each visit we have been lucky to have David Spaffo since purchasing our vechicle from Gary Rome and each time the service has been outstanding. With each visit we have been lucky to have David Spafford, Service Department wait on us and he has gone above and beyond to make sure our needs have been met. Everything has been fully explained so we understand what was needed and has been done to our car during each visit. He has also asked before we leave if there is anything else we need or want to know. I have never been asked that at any other Dealerships i've purchased past cars from. I will make sure I always ask for him for all my future service visits. More

My father and I came into Gary Rome looking to lease a car for me. Although I would be the principle driver, I needed my father to co-sign since my credit score is low. We had a good idea of what we wer car for me. Although I would be the principle driver, I needed my father to co-sign since my credit score is low. We had a good idea of what we were looking for, and Jason Cisek was really helpful on finding us what we could afford. It is exactly what I want and need, and my payments are exactly where I wanted them to be. We chose to lease the car, and the finance company did not want to lease the car if my name was on it because my credit is so poor. My dad really wanted it in my name to help build positive credit as well as for insurance purposes. Gary Rome was extremely helpful in talking to the bank on our behalf, and the lease was able to go through. I absolutely love my car; I love the style, how it drives, and I love that I can fill the tank for under $40 a week (a full tank lasts me 5-6 days!!). Jason was really straight foward with us, and made the whole process of leasing this car pleasant and stress-free. Gary really went the extra mile by personally involving himself with the bank. This was my father's second purchase from Gary Rome and my first, but we will both be returning in the future because we were treated so well! More

Helpful service with a smile isn't a thing of the past at Gary Rome.Stopped by to inquire about 50,000 mile service for my Tucson.Phil Lombardi showed me a printed list of services with prices and recomendat Gary Rome.Stopped by to inquire about 50,000 mile service for my Tucson.Phil Lombardi showed me a printed list of services with prices and recomendations and explained the services.Made an appointment,was given a loaner car ( brand new ) and the car was ready when promised. They even washed and vacuumed it! I was very well treated when I bought it and,if possible,have been even better treated for service work. Great people,Great service,Fair prices- What more can you ask for?? More

I chose to rate my experience with only the highest scores simply because of Bill. His attentiveness and eagerness to please were outstanding. He got me just what I wanted in a very timely fashion and scores simply because of Bill. His attentiveness and eagerness to please were outstanding. He got me just what I wanted in a very timely fashion and I could not be happier with the results... Thank you Bill! More

I went to Gary Rome looking for an Elantra. I told Mark what I wanted, what I had to trade and that I had limited time to make a deal. He was able to locate a car for me, we made a deal and I put down a de what I wanted, what I had to trade and that I had limited time to make a deal. He was able to locate a car for me, we made a deal and I put down a deposit all in about 30 minutes. The next week I picked up the car. Could not have been an easier or a more pleasant buying experience. The staff was friendly and Mark was great to deal with. I highly recommend Gary Rome to you if you are looking for a new car. More

I had a very pleasant experience at Gary Rome Hyundai. I drove away in my brand new 2013 Genesis Coupe, and I love it! All members of Gary Rome's team were professional and on top of the deal from start to drove away in my brand new 2013 Genesis Coupe, and I love it! All members of Gary Rome's team were professional and on top of the deal from start to finish. Michael Pijar was a pleasure to work with and he was very knowledgable about the car. Thank you for making my day!I will definately come back for my next vehicle! More