Gary Rome Hyundai
Holyoke, MA
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1,348 Reviews of Gary Rome Hyundai
Above & Beyond! I went to Gary Rome searching for a used vehicle. I went with a list of around 15 vehicles I'd seen online. Was helped by Kristen who helped me pare t I went to Gary Rome searching for a used vehicle. I went with a list of around 15 vehicles I'd seen online. Was helped by Kristen who helped me pare the list down. She was extremely patient & I didn't feel rushed. She held a car for me that I couldn't even drive because the keys went missing. She checked in with me after I left (no pressure) & offered to still hold the car after an ins snafu. Excellent, excellent salesperson. I would definitely recommend this dealership & Kristen specifically. More
Excellent Once again our experience was excellent! Paul Bonavita has a tremendous knowledge of all Hyundai models answered any and all questions. Gary Rome hims Once again our experience was excellent! Paul Bonavita has a tremendous knowledge of all Hyundai models answered any and all questions. Gary Rome himself was involved in this sale as well his help, professionalism, pleasant personality is a breath of fresh air regarding new automobile sales. I would be remiss not to mention Gary Romes father Jerry whom I was introduced to. Jerry is the BOMB !! Thank you for such a wonderful and refreshing experience. More
Excellence Kristin Aimi was my salesperson . She was very good and professional. I like your service dept that is why I came back for my third hyundi.Patrick is Kristin Aimi was my salesperson . She was very good and professional. I like your service dept that is why I came back for my third hyundi.Patrick is excellent in the service dept More
Great experience Except for the long wait from my insurance company everything met my anticipation it was also nice to meet Gary Rome in fact everyone I met was very f Except for the long wait from my insurance company everything met my anticipation it was also nice to meet Gary Rome in fact everyone I met was very friendly made me feel like I was an important customer thank you Gary Rome More
Paul First Hyundai This was such a great deal, as I got a spectacular car. I got a very reasonable, and more so what I was hoping for on my trade-in vehicle, I made new This was such a great deal, as I got a spectacular car. I got a very reasonable, and more so what I was hoping for on my trade-in vehicle, I made new friends in the purchase at Gary Rome Hyundai. And I can see having this car for a number of years, and my next vehicle could very likely be through Gary Rome Hyundai. A great quality vehicle, excellent fuel mileage, and mostly, an extremely reliable drive. Thanks to All! More
sonota 17 Third new car from purchased from dealer, as expected; excellent service each time, my wife and I love the car..Looking forward to utilizing the new s Third new car from purchased from dealer, as expected; excellent service each time, my wife and I love the car..Looking forward to utilizing the new service dept. More
Excellent! Had a wonderful experience. Everyone we interacted with was exceedingly polite and helpful. We fully expect to return to Gary Rome Hyundai to purchas Had a wonderful experience. Everyone we interacted with was exceedingly polite and helpful. We fully expect to return to Gary Rome Hyundai to purchase our next vehicle. Can't wait to see the new place! More
very plesant people to deal with every one was very professional and polite , Israel was great to work with. this is our 5th Hyundai and everyone has been better than the last. Isr every one was very professional and polite , Israel was great to work with. this is our 5th Hyundai and everyone has been better than the last. Israel was very informative about the car , options and model we where looking for , he is a big part of the reason we purchased the vehicle we did. More
No pressure, no stress Great, stress-free buying experience. John Linehan took care of every single detail, so we could trade our gas-guzzling SUV lease for something more Great, stress-free buying experience. John Linehan took care of every single detail, so we could trade our gas-guzzling SUV lease for something more practical for us. Just the two of us, we didn't need all that room. He really knew his stuff, and was easy to talk to, no pressure! We plan on letting him handle our automobile needs for years to come. He was GREAT! More
Surprised I have not been to a car dealership in a long time and was expecting something qjuite different. My wife, JoAnn, and myself were expecting a long day I have not been to a car dealership in a long time and was expecting something qjuite different. My wife, JoAnn, and myself were expecting a long day and were not sure how the day would go. When we arrived, Israel Arce greeted us outside the door, not far from our car. Sometimes you have to look for sales persons. Not the case on Wednesday. Arce immediately asked what we were looking for and took us for a test ride of the vehicle we were interested in. Arce then explained all the different alternatives and we proceeded with a new lease agreement. My wife and I fully expected the process to take more than one day. Yet, to our surprise we drove off the lot with our new vehicle that very afternoon! The entire process, from registration to insurance only took between 4 and 5 hours. (and that included time for us to take a quick lunch break.) To me that's pretty amazing. Sometime in the near future our daughters will be needing vehicles. I now know where to go. Jim Hamel More






