Gary Rome Kia - Service Center

Bringing my car in for service at Jerry Rome KIA is always easy. The staff is very kind and responsive, and they remember us and greet us warmly. In addition to that, they provide a great waiting area always easy. The staff is very kind and responsive, and they remember us and greet us warmly. In addition to that, they provide a great waiting area with TV, comfortable seating, and a beverage service with coffee, tea, and water. If you're going to have your car serviced by experts, you may as well do it in comfort! Many thanks to the staff at Jerry Rome KIA in Enfield! More

Brought the car back in for a burning smell. Had the car in for repairs two days prior. Had the car in for repairs two days prior. More

Always great service by all employees Hector always exceeds customer service expectations and goes above and beyond exceeds customer service expectations and goes above and beyond More

Great from start to finish. Also had shuttle service to and from home while it was getting serviced and the driver was professional and nice. All service staff was great. Also had shuttle service to and from home while it was getting serviced and the driver was professional and nice. All service staff was great. More

Excellent responsiveness and resolution of the problem. Gary Rome Kia service department is excellent Bravo Gary Rome Kia service department is excellent Bravo More

Personnel were friendly and efficient. Dealership was clean and comfortable. My car was returned clean Dealership was clean and comfortable. My car was returned clean More

Polite, professional, informative Fast service, informative answers Answered my wuestions and assisted downloading my contacts informative answers Answered my wuestions and assisted downloading my contacts More

Very professional Great experience, staff was knowledgeable and explained everything to me thoroughly... Excellent experience knowledgeable and explained everything to me thoroughly... Excellent experience More

Punctual, good communications, always polite and did not over push uneeded work. My grandparents have used Kia dealership and find they and Gary Tome Hyundai in Holyoke have excellent great staff top to bot over push uneeded work. My grandparents have used Kia dealership and find they and Gary Tome Hyundai in Holyoke have excellent great staff top to bottom More

The staff were all friendly, efficient, knowledgeable and very helpful through the process of buying the car and the maintenance of the vehicle very helpful through the process of buying the car and the maintenance of the vehicle More