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Gary Rome Kia - Service Center

Enfield, CT

4.3
766 Reviews
Call Service Center (860) 253-4753

766 Reviews of Gary Rome Kia - Service Center

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January 27, 2024

They were informative and my car was ready when they said it would be Great service More

by JUDYCF1011
Recommend Dealer
Yes
Employees Worked With
Hector
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Jan 29, 2024 -

Gary Rome Kia responded

Thank you, Judy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

January 26, 2024

Good service, clear communication and fair price. .with a bonus car wash Service was done in a very reasonable amount of time More

by BOB428CJ
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Jan 29, 2024 -

Gary Rome Kia responded

Thank you so much, Bob, for your kind words, and for taking the time to leave us this wonderful feedback!

January 26, 2024

I got the car back in the promised time. I had questions and Hector took his time explaining so that I understood. More

by EFord
Recommend Dealer
Yes
Employees Worked With
Hector
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Jan 26, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hector met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

January 26, 2024

Service man was very nice and explained everything. He also explained everything to my husband. More

by TLSPHOENIX
Recommend Dealer
Yes
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Jan 29, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 25, 2024

Not much just keep it up a good work Well good job to all members, you doing great More

by JAMADAMUMBERE12
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 26, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 25, 2024

Very polite and efficient Service was quick. All employees were professional Satisfied and will recommend More

by rcd033147
Recommend Dealer
Yes
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Jan 26, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 22, 2024

I received excellent and quick service from the mechanic department & they vaccummed my car! I appreciate it More

by wesleysimeon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Report | Print
Jan 23, 2024 -

Gary Rome Kia responded

Thank you, Wesley, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

January 20, 2024

All was fine finished the work faster than what they said it would take.my car was very clean More

by jeanguy291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Mcclain
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Jan 21, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2024

Hector was fantastic, great help very accommodating. Very clean, comfortable waiting room everyone wad smiling and courteous More

by MJCCALIENTO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector , Dangelo Sanchez
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Jan 18, 2024 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Hector here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2024

Rude , try , to take advantage of me ,lucky I was paying attention made me feel uncomfortable leaving my car with the service team felt like my car came back with a check engine light on as well More

by FGHAMMER1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Report | Print
Jan 21, 2024 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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