So, around 4pm me and my brother showed up at the dealership, so when we were about to park we were asked if we needed help, we said that yes! So this guy names RICH took at to the car that we were looking for so then you know we talked about the car and all that, and after little while after checking the car me and my brother decided to buy it if we get a good deal. First, the price on the car that it said on the sign in the paper says $16,998. We were told that he can work on the price if he asked his boss, then he asked his boss and came back in about 10mins and passed the words from us that they can do $15,998. So, me and my brother went on our phone really quick to find out what’s the value of the car because we dont want to get overcharged. While im checking on my phone i went to cargurus and saw the car that he was selling to us and the price on the website is $15,998, so i told to him that the car is actually 15,998 not 16,998. Rich explained that 15k is the online price not the retail price, i said that “so if i am shopping online i’ll expect that when i get to your dealership it’s 15,998 plus the deal not the 16,998”. He quickly raised his voice and sounded like pissed, “so how much is the offer that you wanted on the car”. I told to him that i dont wanna waste his time if your boss approves $14,500 OUT THE DOOR we’ll get it, if not then me and my brother will find other car. He gave a shot for $14,500 out the door we got approved on the deal. So we said that we’re going to buy the car right now. So everything has been set up but when the time that we were signing for all the paper work. I saw that the car is $14,500 + 900+ tax. I reacted quick and ask the finance guy about the 900 tax because me and RICH talked about the deal $14,500 Out the door. So, the financing guy got confused and called rich about it. RICH called his boss and after 20 mins. Rich said that “im sorry for miss understanding with my boss, he thought that its 14,500 plus the tax” i said “man clearly you wrote on the paper $14,500 OUT THE DOOR, how’s that confused you or your boss?” He was explaining that if he sells the car for $14,500 out the door they’ll lose 2,200$. I said “ i told you in the first place if i cant get that in 14,500$ out the door im not buying the car” he said that his boss miss understood the paper that he gave to him. And i said why we have to suffer from y’alls fault? Clearly its $14,500 out the door on the paper how you guys missed that?. Also, they signed my PAL, so now I have to go to my bank and request a new one. IT really frustrating that me and my brother stayed there for 3 hours to get the car and all went for nothing.
Worst experience ever