Gary Smith Ford Inc.

This dealership is fraudulant, liars, and sold me a ford explorer under the pretence of towing 5000 lbs. I found out later even after asking multiple times for the salesman to insure it could do this that it was only rated at 3000 lbs. I have attempted to contact the dealership through phone calls, emails and more phone calls and have never had anyone return my calls. I am calling the BBB and ford corporation.

Had airbag recall. Service Advisor Kevin Kulick was extremely helpful. He went above and beyond getting me in and out in a timely manner. Very thorough.

Make sure you examine the vehicle very thoroughly before you purchase it even if it’s a brand new vehicle. I just purchased a brand new Ford F1 50 white from there and it had very small rust spots all over it. I took it back up to the body shop as instructed and they seem like they didn’t really want to do it but they had to and when I told him that it was the entire vehicle they didn’t go over the entire vehicle I still have these rust spots on my truck as we speak and I don’t have time to take it back up there for them to do it again.

These guys are the utmost bunch of lowlife xxxx I have ever felt with. It is a wonder that they sell anything off that lot. Say one thing, do another, say they will call you back by a certain time, never return calls. Annette on the switchboard must have worked at a prison camp before taking this job because she is rider than anybody I have ever spoken too. 58 years old and this is the worst dealership that I have ever had any dealings with. Look on Google and find another FORD dealership closer by. Trust me you will thank me later

Bob at Gary Smith was very pleasant to meet and took care of my vehicle F150 much faster than i expected. Very good experience very prompt and friendly staff.

Our family was vacationing in Destin this past June 2018 and our air conditioning went out on the way down. Gary Smith Ford and the Service manager were very helpful and professional! We appreciate them getting us back on the road again!

I had a great experience with Gary Smith Ford's service department. I brought my Mustang in for A/C problems and they were able to quickly identify what was wrong and got me fixed up. Andy Tompitch was the specialist who helped me! I would highly recommend going to them for anything.,

My service advisor Andy Tompitch is the best. He always takes time to explain the service for my 2005 F150. My last service was 2015 he took time to explain the best service and the cost for my repairs. I have taken my ford to others dealers . This one is the best.

Was on vacation and was having what I though could be an electrical issue with my F-150. They scheduled and appointment very quickly and ran diagnostics on my vehicle and keep it overnight to try and find the issue. Although they were unable to detect any issues they also DID NOT charge for their efforts. Very friendly to visiting customers, and would definitely return. Thank you!

Made an appointment for recall work, showed up at the service desk and even though the service writer was working multiple service orders, he was able to get the vehicle into the shop right then. Did not have to leave the vehicle overnight as originally planned. Andy saved me a bunch of time and effort by getting the recall issue repaired right then. Did not get the service technicians name that did the actual recall work.