Completely unethical company and they don't even stand behind their own written warranty's. I brought my Focus in to have warranty replacement of an automatic clutch. The receipt from the work clearly states that ford parts and repairs have a 24 month, unlimited mile warranty. 14,159 miles and 12 months-6 days later I have the same problem and take it in for repair. I am told that because the part was replaced under warranty it actually only has a 12 month 12,000 mile warranty. So despite what the receipt says, they will not replace the part. They don't care what is actually printed on the receipt, and some how I should have known about the reduced warranty even though it is NOT documented anywhere. Last Ford product I ever buy!