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Gary Smith Ford Inc.

Fort Walton Beach, FL

3.1
342 Reviews

1 Beal Pkwy NW

Fort Walton Beach, FL

32548

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342 Reviews of Gary Smith Ford Inc.

May 01, 2023

Great service. Ross and Fabiola were amazing representatives and helped us purchase our 2023 Mach 1 Mustang! We are definitely coming back for our second car and us More

by faithfry12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross
April 12, 2023

This dealership sold me a defective vehicle. It was back in the shop after only 12 hours. Two days later, we pick it up, got a couple miles down the road and the car shut off. We went back an More

by Jodie Wilkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rusty Chambers, Rob Sansonia, and Trey.
February 26, 2023

Sales team is great, service department is not. We bought a vehicle here in December, it was an enjoyable experience. I wanted to use the same dealer for my service needs on my other vehicle. Even More

by M156173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
February 23, 2023

Had an appointment for an A/C and front camera issue, dropped of my 2021 F-150 at 9am heard nothing all day. Called and was told they needed 2 or 3 days to diagnose the issue (was not informed of this w More

by DDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
February 01, 2023

My 2019 F150 I bougth from Gary Smith, now has 8,800 miles on it. Has been to the service department twice for the same thing. First time they had it for 2 weeks, said that it was repaired, under warran More

by email32547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of names
November 01, 2022

My Salesmen, Ross Nurrito was very courteous, knowledgeable and helpful with the purchase of my new vehicle. I will definitely be requesting Ross Nurrito for any future purchases. More

by Charleall
Recommend Dealer
Yes
Employees Worked With
Ross Nurrito
October 29, 2022

I went to Gary Smith Ford. Will was very helpful and knew his stuff. We will return when my spouse needs a vehicle. More

by NKMcPheron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
October 29, 2022

When I arrived at Gary Smith Ford I was still pretty lost on which vehicle I wanted to buy, luckily Will was the one who assisted me. He was very courteous and patient with me, as well as knowledgeable about More

by TLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will A
October 29, 2022

Will Allerheiligen was my salesman and he was very attentive and listened to all of my wants and needs. He was great through the whole process and made everything really smooth. Thank you Will for bei More

by LAllerheiligen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Allerheiligen
October 01, 2022

We purchased a used 2017 F150 and opted out of the extra warranty because we felt comfortable with all the information we were given by our sales agent, Jared Hall. We were told how ALL vehicles don't leave More

by mysimplelife50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey, Jared
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