We wanted to purchase a van to accommodate our growing family! Right from the start, Trish was friendly and helpful. She answered all of my questions without being too pushy during the decision-making process. She was patient as we looked at other dealerships to compare vans and as we test drove the Honda Odyssey a few times before making our final decision. Oftentimes, we had our almost 3-year old with us, and Trish never batted an eye and made us feel very welcome. The dealership (finance) worked with us to get our vehicle registered out of state, which was important to us. I was very happy with the overall experience. After buying our vehicle, Trish was so kind to check in on us and how we were liking our new van and to help with the little odds and ends that come along with purchasing a new vehicle, such as attaching the bracket for our license plates. If you find yourself at Gary Smith Honda, I definitely recommend working with her!