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Gary Smith Honda

Ft Walton Beach, FL

3.0
396 Reviews

225 Miracle Strip Pkwy, S.W.

Ft Walton Beach, FL

32548

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396 Reviews of Gary Smith Honda

March 06, 2017

LIES FOR MONEY I WOULD NOT RECOMMEND THEM FOR xxxx. THEIR SERVICE ADVISORS DON'T KNOW A xxxx THING. NOR DO THEY KNOW HOW TO SELL A CAR. THEY SELL NOTHING BUT LEMONS More

by HateGarySmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Wertz, Sedar Yorulmaz
Mar 31, 2017 -

Gary Smith Honda responded

Customer purchased a 1998 Honda Accord for $3500 that was Deemed "Wholesale to the Public" and signed multiple documents acknowledging the vehicle was "Wholesale to the Public" and that the purchase was "AS-IS." Gary Smith Honda offered them the opportunity to trade the vehicle in for another vehicle at the purchase price they paid over a year ago! We believe this was a very fair offer and it seemed as the customer thought so too as they agreed, however sometime over the past 4 weeks they have decided on a different tactic of attempting to "Extort" money out of us or they would ruin our reputation by posting bad reviews online would be a better route for them to go. Gary Smith Honda stands behind every vehicle we sell, we keep certain vehicles for sale that are 'Wholesale to the Public" for cheap cash cars and customers purchase them at their own risk which is fully explained to them during the process even to the extent that they sign at least 3 documents that clearly explain that they are "AS-IS" "Wholesale to the Public" and the dealership takes no responsibility for anything that may go wrong after the vehicle leaves the lot. We also don't respond to attempts to hold us hostage. Thank You- Travis Smith General Manager

March 05, 2017

Honesty & sincerity - best policy Both Sales Consultant & Finance Manager were awesome - so pleasant to work with. They were very knowledgeable, helpful, patient, friendly, courteous & More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Combs
February 26, 2017

Bought a new Honda CRV Trish helped us with the purchase of our New Honda CRV. She was friendly and very helpful in the process. We will certainly be asking for Trish the ne More

by Ken32566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Kaltenbach
February 24, 2017

New vehicle purchase My wife and I are very grateful and satisfied with Ms. Trish Kaltenbach's customer service skills and professionalism. She went the extra mile in ord More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Kaltenbach
February 22, 2017

Smooth sailing This is my 3rd Honda vehicle from this dealership. Trish Kaltenbach treats me like family. She made a difficult process go seamlessly and calmed my More

by Msrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Kaltenbach, Mark Marsteller, Ryan Anderson
February 13, 2017

Great Sales Team. And excellent Customer Service Ms. Trish K is the most caring and polite person you can ever ask for. I would recommend her and the financial person Mr Ryan to my family and friends More

by Morris Kolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Kaltenbach, Ryan Anderson
February 10, 2017

Fantastic dealership This transaction marks the 10th new car in our family of three from this dealer. Today we completed a purchase of a new CRV-EX-L. We worked with Tris More

by ndevoid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Kaltenbach, Mark Marsteller
February 07, 2017

Kris Joyner is an excellent sales agent!!! We have bought a lot of cars in our lives. Kris was very patient with my husband and I this past weekend. He showed us a variety of new and used cars. More

by Mary Gianelloni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Joyner, Jeremy Cameron
January 25, 2017

Went in for service and left with leased 2017 Honda Accord I needed service on my 2006 Honda Accord and while waiting, Trish Kaltenbach came and said hello to me. Trish sold me the 2006 Honda, etc. I asked i More

by Lady Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Kaltenbach, Ryan Painter
January 17, 2017

Honda Accord Had a great experience at gary smith. Jeremy was also wonderful. I will be returning and asking for him when I need a new car. Adam Boyer Honda Ac More

by Adamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Combs, Mark Marsteller
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