Gary Smith Honda

This is my Honda dealership even though I live in Pensacola In 2017, I looked and had discussions with several Honda dealerships regarding buying an HR-V. in the end, I had been test driving 1 at another deale In 2017, I looked and had discussions with several Honda dealerships regarding buying an HR-V. in the end, I had been test driving 1 at another dealership but found the sales manager was not willing to work with me on getting what I asked for specifically. I found the color I wanted at Gary Smith. I called and made an out of the door offer to Ryan at Gary Smith. His manager agreed. So after weeks of looking and being frustrated at other places, I got the HR-V I was wanting within hours of calling Ryan. This year I decided to trade my HRV in at Gary Smith for a CR-V after they had contacted me several times telling me of offers they could give me for my HR-V. I had actually gone in for routine service that day on my HR-V. However, after talking to Robbie and going for a test drive in the CR-V, I decided I would trade for the larger SUV. Everyone at Gary Smith from the time you walk in the door until the time you drive your new Honda out is excellent. If you want a great car, at a good price with an exceptional team Gary Smith should be your dealership too. More

Paul Sutmiak was the best car dealer hands down. Paul was very friendly, answered all my wife's questions and got her in her new Honda cr-v in on time at all. was very friendly, answered all my wife's questions and got her in her new Honda cr-v in on time at all. More

Very professional and informative. Fast and very detailed. Latone made me a customer for life. I will be back for transmission flush and tires. Thank you detailed. Latone made me a customer for life. I will be back for transmission flush and tires. Thank you More

Paul Surmiak was very helpful and great people skills. Hands down nest experience ever buying a new car. Love my new honda Crv..Thanks Paul for everything. Hands down nest experience ever buying a new car. Love my new honda Crv..Thanks Paul for everything. More

expensive unessasary service Took my wife's 2015 Oddessey elite in for a headlight out and to check transmission fluid. My wife was told that the front rotors were rusty and it wo Took my wife's 2015 Oddessey elite in for a headlight out and to check transmission fluid. My wife was told that the front rotors were rusty and it would need a headlight assy? Well rotors get rust and when you hit the brakes no rust. Instead of just changing the headlight bulb which I researched online and were $40.00 they changed the assy at a cost of over $300.00. I will drive to Pensacola before coming back. Oh I called and the service dept was going to call me back and surprise they did not. More

Great Service and Great Sales Personnel We have dealt with Trish Kaltenbach for several years and this is the second car we have purchased from her! Our first car, a Honda Accord Crosstour We have dealt with Trish Kaltenbach for several years and this is the second car we have purchased from her! Our first car, a Honda Accord Crosstour that we bought in 2010, was a positive car buying experience from start to finish! My Honda Accord Crosstour was totaled in an accident on October 21st, 2019. We went to Trish immediately after we were informed it was totaled and purchased a used 2018 RDX Acura, which we love! The people at Gary Smith Honda, are very friendly and knowledgeable and we would refer anyone there! Trish, especially is our go to! Thanks Gary Smith Honda and Trish and Ryan, the finance man! More

Hassleless Transaction Would like to commend Sales Agent Trish Kaltenback for her excellent sales, communication skills. Since the time I stepped into the Dealership till t Would like to commend Sales Agent Trish Kaltenback for her excellent sales, communication skills. Since the time I stepped into the Dealership till the time the Transaction was finished; everything went flawless. She is a superb Sales Agent. More

Positive car buying experience / exceeded expectations This month Travis, Jerry, Kelly, and Rebecca all played a part in making the purchase of my first Honda a positive experience. Most of our face to fa This month Travis, Jerry, Kelly, and Rebecca all played a part in making the purchase of my first Honda a positive experience. Most of our face to face interaction was with Rebecca while others worked behind the scenes engineering the best deal. Rebecca patiently answered our questions about all vehicle model / trim levels we were interested in even offering to further explain / demonstrate features available in Honda Passport after purchase. We.appreciate all who had a part in our car buying adventure. Thank you. More

Great friendly service . I went there to buy a 2019 civic. The sales lady was very knowledgeable and experienced. She was very friendly and was able to answer all my questi . I went there to buy a 2019 civic. The sales lady was very knowledgeable and experienced. She was very friendly and was able to answer all my questions that I had about the car. The price was in my range that I wanted to spend. Everything went smooth and it was very enjoyable. More

Purchase of 2019 Civic This is our fifth civic that we have purchased at Gary Smith Honda. We were assisted by Robbie Irvin and Gene Watson. Everything went smoothly and we This is our fifth civic that we have purchased at Gary Smith Honda. We were assisted by Robbie Irvin and Gene Watson. Everything went smoothly and we love the car. More