Gary Smith Honda

Wonderful My wife and I decided to trade our 2013 in for a 2018 Honda Civic EX-L. We were met at the dealership by a new salesman to the dealership. We couldn't My wife and I decided to trade our 2013 in for a 2018 Honda Civic EX-L. We were met at the dealership by a new salesman to the dealership. We couldn't have asked for better service. He was attentive to all of our needs and made us feel at home while our purchased was being handle. i would definitely go back to Gary Smith Honda. More

Excellent Personalized care We recently purchased a new 2019 Honda Pilot from Zach. He was a wonderful sales rep and made purchasing a new car very easy. When we purchased our ca We recently purchased a new 2019 Honda Pilot from Zach. He was a wonderful sales rep and made purchasing a new car very easy. When we purchased our car it was on a busy Saturday and our 2 small children had dance and birthday parities to attend. He understood that we could not get the full overview of our Honda Pilot while at the dealership and offered to meet us later when he got off work. He came to our house after work and proceeded to go over all the new features of our Honda Pilot to ensure we were taken care of. I have never known of any sales rep to use their own free time to make sure a customer was happy. We really appreciated this specialized attention and it is hard to find someone that goes out of their way to make sure the customer is truly satisfied with the car they just purchased. Thanks Zack!! More

Toyota Scion 2010 My husband and I have been searching for a good dependable used car for him nothing fancy just a good car, we have searched online for a vehicle for m My husband and I have been searching for a good dependable used car for him nothing fancy just a good car, we have searched online for a vehicle for months and found the perfect one with a great Carfax handed to use as soon as we looked at a particular car. Thanks so much for everyones help. Mike and Tasha More

Very Satisfied We were very pleased with Trish and with the entire dealership, especially in their willingness to work a deal on our new Civic. We visited the other We were very pleased with Trish and with the entire dealership, especially in their willingness to work a deal on our new Civic. We visited the other 3 Honda dealers in the area looking a good deal, but Gary Smith Honda was the only one that treated like they wanted our business. We are looking forward to working with the service department as our car comes due for servicing. We heartily recommend checking out Gary Smith Honda - and ask for Trish!! More

Very helpful Mike Samples knew everything there was to know about the cars he showed me and helped me find the right one that was for me. Helped me get in my price Mike Samples knew everything there was to know about the cars he showed me and helped me find the right one that was for me. Helped me get in my price range, all the features I wanted, and most importantly a great car! Very please! Glad to have done business with this dealership! He was also very polite and didn’t try to push me into making a decision. Just wanted to help me get what I wanted. -Janice More

Great experience My friend purchased a car yesterday while we were out "looking". Zack and Jason Mobley were wonderful to work with. We were more than satisfied that My friend purchased a car yesterday while we were out "looking". Zack and Jason Mobley were wonderful to work with. We were more than satisfied that we were treated wonderfully and bought a beautiful Touring CRV, They transferred the car from Enterprise Al. and the car was on the road heading to Santa Rosa Beach Fl. a little after dark. Thank you for all the assistance. More

More then expected This dealership was top notch! Jason went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Jason went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. I felt like family by the end of the whole process! I would recommend Jason Mobley to anyone who is looking for a new or used vehicle. More

Wonderful Experience I flew down to Fort Walton Beach to assist my daughter with her first car purchase. Not knowing the area or dealerships I decided to google and read r I flew down to Fort Walton Beach to assist my daughter with her first car purchase. Not knowing the area or dealerships I decided to google and read reviews and came across Honda/ Gary Smith. One particular salesperson stood out by the name of Trish. My daughter and I arrived at the dealership and asked to speak with Trish the next day. I must say the reviews were right one! Trish was amazing and went above and beyond to help my daughter purchase a great car! Trish, we can't thank you enough for all that you did! I would recommend you to anyone without hesitation. Thanks again for making this experience great and fear free. The staff at this Honda dealership are wonderful. More

Bad communication Brought 2017 Honda Pilot in for a drift/pull. Paid $60 which is a decent price for an alignment, only if more than the toe was adjusted. After reviewi Brought 2017 Honda Pilot in for a drift/pull. Paid $60 which is a decent price for an alignment, only if more than the toe was adjusted. After reviewing the pre/post alignment specificationsI, I observed that the front caster and camber are off and the RR camber is off. No mention of this by our service advisor nor was there any suggested remediation. Also noticed that the LF toe was not centered as was the RF. For $60 and no other possible adjustments, the least the technician could have done was center the toe so both individual toe was perfect as would the total toe. Spoke with another tire repair center and they tell me that there are bolt kits available for at least the RF camber to prevent tire wear. Very disappointed. More

purchasing a new vehicle was a smooth process We wanted to purchase a van to accommodate our growing family! Right from the start, Trish was friendly and helpful. She answered all of my questions We wanted to purchase a van to accommodate our growing family! Right from the start, Trish was friendly and helpful. She answered all of my questions without being too pushy during the decision-making process. She was patient as we looked at other dealerships to compare vans and as we test drove the Honda Odyssey a few times before making our final decision. Oftentimes, we had our almost 3-year old with us, and Trish never batted an eye and made us feel very welcome. The dealership (finance) worked with us to get our vehicle registered out of state, which was important to us. I was very happy with the overall experience. After buying our vehicle, Trish was so kind to check in on us and how we were liking our new van and to help with the little odds and ends that come along with purchasing a new vehicle, such as attaching the bracket for our license plates. If you find yourself at Gary Smith Honda, I definitely recommend working with her! More