Gary Smith Honda
Ft Walton Beach, FL
Filter Reviews by Keyword
By Type
390 Reviews of Gary Smith Honda
More then expected This dealership was top notch! Jason went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Jason went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. I felt like family by the end of the whole process! I would recommend Jason Mobley to anyone who is looking for a new or used vehicle. More
Wonderful Experience I flew down to Fort Walton Beach to assist my daughter with her first car purchase. Not knowing the area or dealerships I decided to google and read r I flew down to Fort Walton Beach to assist my daughter with her first car purchase. Not knowing the area or dealerships I decided to google and read reviews and came across Honda/ Gary Smith. One particular salesperson stood out by the name of Trish. My daughter and I arrived at the dealership and asked to speak with Trish the next day. I must say the reviews were right one! Trish was amazing and went above and beyond to help my daughter purchase a great car! Trish, we can't thank you enough for all that you did! I would recommend you to anyone without hesitation. Thanks again for making this experience great and fear free. The staff at this Honda dealership are wonderful. More
Bad communication Brought 2017 Honda Pilot in for a drift/pull. Paid $60 which is a decent price for an alignment, only if more than the toe was adjusted. After reviewi Brought 2017 Honda Pilot in for a drift/pull. Paid $60 which is a decent price for an alignment, only if more than the toe was adjusted. After reviewing the pre/post alignment specificationsI, I observed that the front caster and camber are off and the RR camber is off. No mention of this by our service advisor nor was there any suggested remediation. Also noticed that the LF toe was not centered as was the RF. For $60 and no other possible adjustments, the least the technician could have done was center the toe so both individual toe was perfect as would the total toe. Spoke with another tire repair center and they tell me that there are bolt kits available for at least the RF camber to prevent tire wear. Very disappointed. More
purchasing a new vehicle was a smooth process We wanted to purchase a van to accommodate our growing family! Right from the start, Trish was friendly and helpful. She answered all of my questions We wanted to purchase a van to accommodate our growing family! Right from the start, Trish was friendly and helpful. She answered all of my questions without being too pushy during the decision-making process. She was patient as we looked at other dealerships to compare vans and as we test drove the Honda Odyssey a few times before making our final decision. Oftentimes, we had our almost 3-year old with us, and Trish never batted an eye and made us feel very welcome. The dealership (finance) worked with us to get our vehicle registered out of state, which was important to us. I was very happy with the overall experience. After buying our vehicle, Trish was so kind to check in on us and how we were liking our new van and to help with the little odds and ends that come along with purchasing a new vehicle, such as attaching the bracket for our license plates. If you find yourself at Gary Smith Honda, I definitely recommend working with her! More
Purchase of a 2018 Honda HRV. First and foremost I will like to thank our salesman Andy Corderman! He is so knowledgeable and knows the Honda’s inside and out. We didn’t have to First and foremost I will like to thank our salesman Andy Corderman! He is so knowledgeable and knows the Honda’s inside and out. We didn’t have to ask one question. He made are buying experience stress free and we thank him for that. We also have to mention Ryan Anderson our sales consultant because he is the tops as well. Gary Smith Honda is very fortunate to have these two men on staff. Thank you More
Derrick times 2! Derrick is a great salesman... patient and never pushy. He helped steer me in the right direction of a new vehicle that would best fit my needs. He e Derrick is a great salesman... patient and never pushy. He helped steer me in the right direction of a new vehicle that would best fit my needs. He even stayed on top of things while I was looking for a used vehicle for my daughter several months later. When a vehicle would come in that would fit my daughter’s needs and was in the price range I had, he let me know immediately. Thanks to Derrick I have a wonderful new car and my daughter has a car I feel confident sending her off to college in! More
buying a vehicle with tingle credit Myself and my wife have not had any vehicle payments for quite some time. We also live on a set budget. We told our salesman, AJ Fanion, we needed pa Myself and my wife have not had any vehicle payments for quite some time. We also live on a set budget. We told our salesman, AJ Fanion, we needed payments no higher than a set amount. He worked through his finance agent to accomplish a pre-owned vehicle to fit our needs. Thanks to them all, we now are leaving with a nice vehicle. I will recommend this sales agent and this location to anyone needing a vehicle. Great job. Thank you. Jerry w.. More
Getting a replacement car after my wreck. I totaled my Honda hybrid 2 weeks ago. I came in looking for something economical and reasonable as a replacement. Vicent saw me wandering the lot and I totaled my Honda hybrid 2 weeks ago. I came in looking for something economical and reasonable as a replacement. Vicent saw me wandering the lot and immediately came and offered to help. I had a list already from your website and we looked at them and I found a 2016 Hyundai Accent with low miles and in good condition. Took a test ride and said to Vincent, let's do it. I want to commend Vincent on his salesmanship. No high pressure, none of the usual car lot stuff. All of the guys over at the other lot were very nice and even tried to feed me. Yes, I will recommend your dealership in the future. My only complaint was no pricing on the cars. It didn't really matter since I had the Internet pricing already. More
Good management Although our initial car buying experience was spoiled by an abnormally long wait time and a discourteous employee, I was impressed when, shortly afte Although our initial car buying experience was spoiled by an abnormally long wait time and a discourteous employee, I was impressed when, shortly after the incident, the manager called and apologized for our experience. I feel much better knowing that they care about customers and are willing to follow up to ensure quality service. More
New Civic EX Went to look at a new 2018 Civic and I picked the right day! I had the pleasure of having Trish help me look at, test drive and go over the gorgeous Went to look at a new 2018 Civic and I picked the right day! I had the pleasure of having Trish help me look at, test drive and go over the gorgeous new Civics and I picked out a beauty! The Buying process went very smooth and ALL departments involved made it as smooth as possible...As they've done previously on our other 2017 CRV purchase! Thank You & Best Wishes! More