Gary Yeomans Ford Knoxville

We stopped in to look at F150's. Sales Manager Austen met us at the door and was very helpful finding Seth Hall to assist us. Seth brought two different trucks from the lot for our Sales Manager Austen met us at the door and was very helpful finding Seth Hall to assist us. Seth brought two different trucks from the lot for our inspection. He was very knowledgable of the product, and was quick to seek additional input when our questions were obscure. Even though, in the final analysis, the F150 was not the product for us at this time, we were delighted with the dealership and its personnel. We highly recommend Gary Yeomans for anyone interested in a Ford product or a used vehicle. More

We had an excellent experience at Gary yeoman ford of knoxville zeb and all the staff there could not have treated us better knoxville zeb and all the staff there could not have treated us better More

No pressure sales. Seth Hall is great to work with. Had to go through many trucks till we decided on one. Was a good experience. Would not hesitate to purchase from the Seth Hall is great to work with. Had to go through many trucks till we decided on one. Was a good experience. Would not hesitate to purchase from there again. More

Good to deal with. Preston was great - friendly, honest, not pushy at all. Whole process was smooth and pleasant. Preston was great - friendly, honest, not pushy at all. Whole process was smooth and pleasant. More

Preston WIlliams, and everyone on the Gary Yeomans Ford Knoxville Team that handled my transaction was top notch! Very personable, professional, and knowledgeable. We now have all five of our Ford vehicles Knoxville Team that handled my transaction was top notch! Very personable, professional, and knowledgeable. We now have all five of our Ford vehicles serviced at their facility. We have never had any issues with any department we've used, and we have used them all. More

Preston WIlliams, Gary and everyone on the Gary Yeomans Ford Knoxville Team that handled my transaction was top notch! Very personable, professional, and knowledgeable about every vehicle. We will defini Ford Knoxville Team that handled my transaction was top notch! Very personable, professional, and knowledgeable about every vehicle. We will definitely look there first anytime our family needs a vehicle. More

Robert made this a great process. Kept me informed on arrival on the Heritage. Then Paul let me drive it and make the deal through text which i appreciated…. Kept me informed on arrival on the Heritage. Then Paul let me drive it and make the deal through text which i appreciated…. More

I'm not sure where to start. From the poor and careless repair shop. Misinformation about the new vehicle I traded mine in for. The used "new" vehicle i was sold with 1400 miles From the poor and careless repair shop. Misinformation about the new vehicle I traded mine in for. The used "new" vehicle i was sold with 1400 miles and scratched interior/paint plus the absolute disgusting condition (spilled chocolate milk, crumbs, peanut shells etc) that it was in when I received it. They did take that one back and put us in another 2025 Ford expedition active. 2 weeks later I discovered paint defects on that vehicle and brought it to their attention. There were 4 places. They "fixed" only one of them after having the vehicle for about a week. The only spot they did "fix" was half xxx done and over sprayed onto the door jam which indicates they did not try to properly repaint the door. After bringing that to their attention we went to the dealership where they wanted to find another model to bring in. I told them we would find one on their lot. We picked one out (same active edition) with a few more features some of which were supposed to be on the first vehicle I was sold and it did not have. They then ran me up and down a finance ladder and ended up stripping my 7 years wheel and tire warranty, the 5 years free maintenance plan and even went as far to ask me if there was any other warranty they could remove to take down the payment instead of eating it themselves. We did end up with the one we picked out the 3rd time but this was handled very poorly and we were treated as if it was our problem not theirs. As the customer I should not have lost any of my warranties due to a slight price difference on the vehicle we chose since we were only in that situation because of the poor sales/repair/body shop. This was by far the worst car buying experience I've ever had and ended up with a payment way higher than we had originally agreed to the 1st time with less warranties. Hope this helps the next person looking to buy a Ford in knoxville TN. Donnell is not the salesman responsible but he is the one who delivered the 3rd vehicle to my house and I have nothing but good things to say about the way he handled that situation. More

Was treated with respect and negotiations were conducted in a professional manner.. Robert has been helpful since purchasing the car. in a professional manner.. Robert has been helpful since purchasing the car. More

We were treated great Everyone was friendly to us and helped us with everything we needed helped us with everything we needed More