Gary Yeomans Ford of Ocala

Purchased a truck Been good for me so far. I bought a Ford f150. Great price. Nice people. Giovanni was very knowledgeable and the other staff was kind as well. Been good for me so far. I bought a Ford f150. Great price. Nice people. Giovanni was very knowledgeable and the other staff was kind as well. More

Review Did what they said they would in the time they said it would be done. I would ask nothing more of anyone. Three more words. Did what they said they would in the time they said it would be done. I would ask nothing more of anyone. Three more words. More

Very, satisfied customer! I very rarely take the time to write a review or answer survey questions; however, because I was very satisfied with Ford of Ocala and all the people I very rarely take the time to write a review or answer survey questions; however, because I was very satisfied with Ford of Ocala and all the people involved with my trade in and purchase of my wife's 2016 Mustang GT, I had to make an exception! Everyone, at the dealership made it a very pleasant selling and buying experience. Everyone at Ocala Ford makes you feel like you're important. Everyone, treats you with empathy and respect. They know that buying and or selling a vehicle today could be very stressful event; however, the Ocala Ford team made it EASY, COMFORTABLE and actually ENJOYABLE! I strongly recommend this dealership to ANYONE looking to buy, sell or trade their present vehicle in for a FORD or LINCOLN; you will not be disappointed! More

Overall Good Experience I started off with an excellent sales person, which is always good. I had some issues when coming in to get my car detailed, but when I had a minor p I started off with an excellent sales person, which is always good. I had some issues when coming in to get my car detailed, but when I had a minor problem with the car, their Manager Pat, bent over backwards to get it fixed. They literally went out of their way to make sure we were taken care of. My husband and I really appreciated Anthony being so professional and his, Pat's and Shauna's genuine concern for our piece of mind. Pat, Anthony and Shauna were very nice to work with and I really appreciate all three of them taking good care of us. More

Fast repair Stopped in to have a rear brake light bulb replaced `that burnt out on our way south. Had a very fast replacement by the service department and we wer Stopped in to have a rear brake light bulb replaced `that burnt out on our way south. Had a very fast replacement by the service department and we were back o the road in 1/2 hour. Thank you Pam Wade for making it happen. Jim from Canada More

New Truck Purchase Get yourself a Ford and get it at Ford of Ocala. Mine was the quickest and easiest buying experience I can remember. I looked at several vehicles wh Get yourself a Ford and get it at Ford of Ocala. Mine was the quickest and easiest buying experience I can remember. I looked at several vehicles which were cleaned and ready for me when I arrived. The vehicle I ended up purchasing was brought to me to test drive and the deal done without ever having to step foot in the dealership. I am completely satisfied and highly recommend Ford of Ocala. More

Buyer Beware! We tried to purchase a new Ford vehicle there and were appalled by the add-on charges the sales manager packed the deal with. The salesman was great; We tried to purchase a new Ford vehicle there and were appalled by the add-on charges the sales manager packed the deal with. The salesman was great; the sales manger not at all. Buyer beware! More

RIP-OFF Well another RIP-OFF. I called for price on Oil Change and was quoted 39.95 plus Tax. Set up an appointment for today at 8:00. The bill came and it wa Well another RIP-OFF. I called for price on Oil Change and was quoted 39.95 plus Tax. Set up an appointment for today at 8:00. The bill came and it was $49.00, you advertise a price and Guarantee Lowest Price and yet your not the lowest and you charged more than quoted. no more will I have work done at your company and will tell everyone what a RIP-OFF your company is.. I will also post it on the internet. Another DISSIFIED CUSTOMER More

horrible customer service Worst experience ever! tried 3 times to test drive a car and was ignored or lied to every time. My husband and I were ignored by 3 staff members talki Worst experience ever! tried 3 times to test drive a car and was ignored or lied to every time. My husband and I were ignored by 3 staff members talking to each other on the sales floor for about 5 minutes. We also waited for a man on the front desk phone to hang up and when he did he ignored us and went to 2 young girls who had just come in the door behind us. We left very upset and thinking what was wrong with us that they did not want to try and sell us a car!! we sent an email to customer service explaining what happened and Paris set up an appointment to get us assistance. We went in as scheduled and no one had a clue what to do. we waited 30 minutes for an "appointment" and thought we would be assisted and possibly explained to why or apologized to but it was just a sales pitch by some sweet young girls who had no clue about the car and the manager had not even been told what had happened to us. Actually the Manager could not even be bothered to come out and talk to us about our experience when the salesgirl told him we wanted to let him know how his staff treated people. Never been so insulted and disgusted with customer service any where at any time!! They lost out on a 40k deal as we drove to Daytona - where we were treated exceptionally!!! and bought a jeep we were so turned off on Ford!!! More

Amazing group of People, Greg Baker & team! I was fully committed to the purchase of a used car at another dealership. After going back and forth with a friend over why I should think about a I was fully committed to the purchase of a used car at another dealership. After going back and forth with a friend over why I should think about a ford and not the other car. I was convinced to go and take a look and a test drive. I went into the dealership to meet with Greg Baker he and a member of his team showed me different options in my price range. He explained the difference from a used car to a ford certified car. I did end up going with the ford certified. Greg and his team member went beyond my expectations. I was extremely nervous about buying and they were very patient with me. Greg set me up with Julia in Finance and she was wonderful. Went over many options and explained all the paperwork in great detail. My experience was fantastic and that was 100% because of the people, Greg Baker, his team and Julia in the finance dept. For me to recommend Ford of Ocala to anyone it would have to be with the understanding of working with Greg and his team! More