Gastonia Chevrolet Cadillac Buick GMC

Chris is a great salesperson. He spent an hour in the car with me to make sure I knew how to operate the Cadillac Lyriq EV I was purchasing and how all of the displays and control He spent an hour in the car with me to make sure I knew how to operate the Cadillac Lyriq EV I was purchasing and how all of the displays and controls worked. The management team was able to work around a problem I had when the overnight bank check I was expecting was lost by UPS and couldn't be replaced for a week. More

My experience at the dealership was great. Everyone there was very friendly and I’m in love with my new car! Everyone there was very friendly and I’m in love with my new car! More

Joey went well beyond on the purchase of my new Denali he did a Awesome job did a Awesome job More

Duston was super easy to deal with and made an out of state purchase very easy. He was always available via text or call and kept me update with everything that was happening so I could drive up and get state purchase very easy. He was always available via text or call and kept me update with everything that was happening so I could drive up and get the vehicle. Pricing was fair, negotiation was honest, and I walked away with what I wanted. Pleasure doing business with you Duston. More

Very helpful form the moment I called until the end of the process. Jodi was very helpful when I called and she got me in touch with salesman Chris. Chris went out of his way to make sure all my question the process. Jodi was very helpful when I called and she got me in touch with salesman Chris. Chris went out of his way to make sure all my questions were answered. He also personally sent me vehicle pictures because they were not online yet. I have dealt with many salesman the past few weeks at other places, Chris was the first salesman that was very knowledgeable about the vehicle I was looking at. Manager Casey was up front about pricing and made the process easy as well. More

Great dealership and awesome staff! Drove 3 hours to do business with these guys, it was worth it. Drove 3 hours to do business with these guys, it was worth it. More

Chris Williams made buying a new car a pleasure. His experience and professionalism made me feel safe in his guidance and suggestions. I know he has to make a living selling cars, but I honestly fel His experience and professionalism made me feel safe in his guidance and suggestions. I know he has to make a living selling cars, but I honestly felt he had my best interest in mind at all times. I would definitely recommend him and will be looking to purchase any future cars from him as well More

WOW, where do i start; i wrote several pages to owner about my complaint; he responded with a voice mail that he was one of the managers; when i texted him he then said he was the owner and wanted to mee about my complaint; he responded with a voice mail that he was one of the managers; when i texted him he then said he was the owner and wanted to meet to discuss my issue. i texted him back two days later and asked could we meet Thursday December 22nd after 2 p.m. that is the last thing i have heard. The issue goes into great detail about the service personnel. This makes me thinking about purchasing any more GMC vehicles Not the service i received for many years when Ray McKinney owned it. This is what happens when you sell to a multimillionaire like Terry Taylor AMSI. They have no idea what goes on at his more than 120 dealerships More

Julie had a hard time refunding me some money owed. I decided to go there to get the check since 'the post office' lost 2 checks. The whole process took 5 weeks. decided to go there to get the check since 'the post office' lost 2 checks. The whole process took 5 weeks. More

This story begins never judge a book by its cover🤔 so I hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for a couple weeks so it says New Jersey. He immediately tells me he can’t do the airbag recall for me that I would be more than easy for me to just have a dealer buy me do it 🤔I kind of fell that was amusing 🤠really I said well I happened to now live here also .I happen to be off work early at 2:00 PM I said when can you do it next 🧐Wednesday of next week wow. So now this is what I observed because I happen to be very observant 🙂was four salesman sitting under an awning two on golf a golf carts ready to cut off the other four for a sale. service department look like the Maytag washing machine repair man advertisement 🤣with no business ....one man was waiting in the waiting area 😁wow they must’ve really been backed up however to be blown off immediately. With an assumption I was not from the area not good.what if i I had a breakdown and I needed help couldn’t rely on this Chevy dealer😡 I thought that’s why we buy Chevys so that we have excellent service 😟sorry to say but someone with that kind of demeanor I wouldn’t let them fix my golf cart 😨. Because I’m sure if they did something wrong they would not live up to their mistake or at least come to a Customer friendly solution. I must say In today’s time there are plenty of qualified people out of work or maybe they don’t wanna work the end result is was not a pleasurable experience whatsoever again this was for a recall from Chevy for an airbag I guess because they weren’t charging you for a ton of other stuff was not making sufficient amount of money💸💵💰 you became a second-class citizen anyhow choose your dealership wisely More