Gates Chevrolet of South Bend

We took our truck in to get the AC fixed. After picking it up transmission fluid leaked out and it began slipping. I had to leave it at the Mishawaka location. Not only was I without my truck After picking it up transmission fluid leaked out and it began slipping. I had to leave it at the Mishawaka location. Not only was I without my truck for another 5 days, I now have a large stain on my driveway. After leaving it on a Friday, I had to call late Monday morning just get an update which they told me they hadn't heard anything yet. The Service Manager did call me right back and told me they were waiting for a part and it should be done tomorrow. After another update confirming the situation I was able to pick up the truck Tuesday afternoon. After spending $1500 on teh AC repair I was very disappointed with the repair, the additional spent, the stain on my driveway, and the possible affect on my truck. More

All concerns were addressed and services were completed in a timely manner thank you the speedy response. in a timely manner thank you the speedy response. More

The sale person, welcome and good customer service, Sam good promote in vehicles and give them full details good promote in vehicles and give them full details More

They are always friendly. They care about the customer, and they are not afraid to let you know when the slow times are. They care about the customer, and they are not afraid to let you know when the slow times are. More

Oil change and everything went well Free oil change and tire rotation 6,000 mile check up and I was very satisfied with service done and with Gabriel tire rotation 6,000 mile check up and I was very satisfied with service done and with Gabriel More

Very pleased with all of time and help getting me a used vehicle. Thank you to Colin for all you did for me. vehicle. Thank you to Colin for all you did for me. More

This was a no nonsense experience, I didn't feel pressured to do anything. Everything was laid out for me and it was my choice as to what I wanted. Everyone felt genuine, it felt like the Experience pressured to do anything. Everything was laid out for me and it was my choice as to what I wanted. Everyone felt genuine, it felt like the Experience I had back in the 80's when I 1st started purchasing cars from Gates. Kasey H. was great and understood exactly what I was looking for in a new car. Mike C. was the same way. Derrick K. made the financing process simple. Keri A. even helped me remove my things from my trade in. Wow! I had not bought a car from Gates in many years. I had been buying in other cities. To be honest I stopped by this new show room after looking at the reviews and profiles of the staff. I was on my way to Valpo to a Mazda dealership. After everything was completed the entire staff was congratulating and thanking me for my business. I thought I was at Hacienda for a birthday party! I had so much fun that day! Kind regards, S.H.T. More

Great customer service! They were attentive and all my needs were met!! Skilled mechanics and professional support! They were attentive and all my needs were met!! Skilled mechanics and professional support! More

Nice waiting room , overall nice place. Everyone I dealt with was very friendly and helpful. Everyone I dealt with was very friendly and helpful. More

Great staff and always there for questions you may have . My sales man Sam Rujeski was great and is a big help and will be referred to people by me in the future My sales man Sam Rujeski was great and is a big help and will be referred to people by me in the future More