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Gates Hyundai

Richmond, KY

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534 Reviews
The Gates Family History of Automotive Excellence Back in 1915 my grandparents purchased vehicles from the Dodge Brothers. My grandfather initiated a family history of automotive excellence by treating others as he wanted to be treated himself. My Father followed my grandfather in the automotive business and has been actively involved for sixty-two years and continues today. I represent the third generation, and just as my father and grandfather, I am fully committed to providing excellence in sales and service customer satisfaction. We don't employ celebrity spokespeople. We don't employ overpaid managers, who's only goal is to extract more money from you, the customer. We rely on satisfied people and customer referrals to keep our doors open. This keeps our overhead low and transfers those savings to you.
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6000 Atwood Drive

Richmond, KY

40475

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Showing 534 reviews

April 18, 2017

Car runs great but had bad tires at purchase. I purchased a 2015 Toyota Corolla LE in March and the vehicle runs perfectly so no complaints there. However I began to notice a decent pull to the le More

by jhamlin726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Revell
April 16, 2017

Survey Review . Wish you made a pick up comparable to the Toyota Tacoma.Have always had excellent results and experiences with Hyundai products. Will continue to ut More

by mybirddogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vescio
April 15, 2017

Totally satisfied Employees are very friendly I would recommend >Zach Bowman was my salesperson was very knowledgable has called and ask how was the car doing and if I More

by bacochrbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Bowman
April 14, 2017

From Lexington A super dealership. No pressure was applied. Very kind, knowledgeable, and patient people who work there. A great deal on my car. Loved the test drive More

by jgabbard42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Moore and Scott, Mike Vescio
April 14, 2017

My second love As the mother of an amazing nine year old daughter, I would like to say that this new car is definitely my second love. In being very direct in what I More

by kristanfrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Jones? (finance?), Mike Vescio
April 08, 2017

Car prchase I contacted Gates on the internet, they gave he an accurate quote, no games, I asked to be emailed and not calked, Buddy emailed me and did as I had a More

by abtrksvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Rue
April 07, 2017

Hyundai Elantra 2017 I had been to 2 previous dealerships that tried to place me in vehicles I wasn't interested in. On a whim, I called Gates Hyundai for a price quote. More

by amarie2588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vescio
April 07, 2017

Went great Sales person was very helpful throughout purchase and afterwards. Finance manager worked with me to my satisfaction. Very Happy with purchase experi More

by jeremyadamsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John May
April 07, 2017

Painless & pleasant car buying experience Always dread process of making a car purchase. I appreciate service & professionalism at Gates. 3rd car I've purchased there & my daughter bought a ne More

by bdlangfels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John May
April 06, 2017

Excellent buying experience I have always had great luck with The Gates Auto Group. This was no exception. Excellent service and knowledgeable staff made the buying process ver More

by joel.thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Boggess, Frank Jones, John May
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