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Gates Hyundai

Richmond, KY

4.2
534 Reviews
The Gates Family History of Automotive Excellence Back in 1915 my grandparents purchased vehicles from the Dodge Brothers. My grandfather initiated a family history of automotive excellence by treating others as he wanted to be treated himself. My Father followed my grandfather in the automotive business and has been actively involved for sixty-two years and continues today. I represent the third generation, and just as my father and grandfather, I am fully committed to providing excellence in sales and service customer satisfaction. We don't employ celebrity spokespeople. We don't employ overpaid managers, who's only goal is to extract more money from you, the customer. We rely on satisfied people and customer referrals to keep our doors open. This keeps our overhead low and transfers those savings to you.
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6000 Atwood Drive

Richmond, KY

40475

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Showing 534 reviews

January 30, 2012

Dennis Ford was an excellent salesman, helpful and professional. He was very knowledgeable about the car I was interested in and very easy to work with. More

by Elizabeth.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
denis ford
January 16, 2012

The difference in the dealership was Dennis Ford. He is an excellent rep of Gates. He did not try to sell us something we did not want. He responded to our needs. He was patient,informative, and helped u More

by fish village
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Ford
January 11, 2012

Had another great experience at a Gates dealership. My last car was Toyota Avalon that I bought from Toyota South. I decided to go with Hyundai this time due to reviews of this car and the warranty. Mr More

by gls540370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Ford
January 09, 2012

We had the Best Overall Experience in buying a car. We We had the Best Overall Experience in buying a car. We will highly recommend them to our friends. Drew Harvey is the best salesman. He was very prof More

by bankerrex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2 (Salesman Drew Harvey and Sales Manager Becky Slusher)
January 07, 2012

I gave this rating because of the best car buying experience I have ever had. The sales & finance staff are wonderful! No pressure! They understand the word Budget! Would highly recomend this dealers More

by Mona Masters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Ford
January 06, 2012

We gave this rating because we shopped at several other dealerships and found the service and sales staff at Gates Hyundai to be superior to others in every way. Very knowledgeable, not pushy, willing to More

by Theo54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mahan, Brian McMahan
December 30, 2011

The staff was very courteous and helpful, from sales to financing. We never felt pressured nor neglected--the staff had just the right amount of presence. It was, overall, a very pleasurable buying experie More

by cheledunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan, Brian McMahan
December 30, 2011

Great experience buying from Gates Hyundai, the process was quick and easy. Good service. Would recommend to all my friends. Thanks again Brian & Gates Hyundai. More

by xoxoheo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan, Brian McMahan
December 28, 2011

Great Experience! Brian was very professional. We were looking for a vehicle with great mpg and reliability. Brian helped us make the right choice...since our purchase I have recommended to several co-wor More

by Brad Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan, Brian McMahan
December 19, 2011

I had a great experience at Gates Hyundai in Richmond, KY. They met my every expectation and have gone out of their way to ensure I am happy with my new purchase. Excellent expreience for my first new c More

by wonkanerds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Ford
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