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Gates of Elkhart
Elkhart, IN
365 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 365 reviews
October 19, 2026
Very good experience so far. We appreciate our 2025 Camry and our experience so far has been positive! We appreciate our 2025 Camry and our experience so far has been positive! More
by rolleichty
Verified Customer
October 12, 2026
Amazing service. Teena is always professional and wonderful customer service. Anything or problems they are always handled. Especially with Teena. She's amazing. Teena is always professional and wonderful customer service. Anything or problems they are always handled. Especially with Teena. She's amazing. More
by erickm1988
October 08, 2026
Paid $373 and they didn't fix my issue. Headed to Gates Toyota to solve the issue Headed to Gates Toyota to solve the issue More
by Happy customer
October 05, 2026
It was great. Just next time call the customer when their car is finished. Ok Just next time call the customer when their car is finished. Ok More
by Franceshummel21
October 05, 2026
I bought my car from Gates and even with the service of the sales individual that helped me it's wonderful and I cannot say anything less about the service department especially with Tina she has been very the sales individual that helped me it's wonderful and I cannot say anything less about the service department especially with Tina she has been very awesome with me and my wife we've always brought our vehicles there to get the oil change she gives us the most excellent service I mean I cannot say any more than that I mean she goes above and beyond for us and that's why I've always enjoyed going to gates for the service for my vehicle she has always let us know what's going on with our vehicle she never tries to sell us anything she always ask us hey this is what's going on what do you think and we really appreciate that other places that we've gone to they have always try to push push push sales on us and we were never like that we don't we don't like things to be shoved in our face but with Tina and the service department awesome More
by trykare85
October 05, 2026
Great The customer service is amazing ? ? I love how easy is make the appointment ? I love how easy is make the appointment More
by MARIAALVAREZ0185
September 30, 2026
Everything is always good. Erica is nice, but I don't like that you have hours that are not friendly to people who work. You don't open until 7:30am, and are not open on weeken Erica is nice, but I don't like that you have hours that are not friendly to people who work. You don't open until 7:30am, and are not open on weekends. I should not have to drop off my car for an oil change. More
by marksimmons1422
Employees Worked With
Erica
September 26, 2026
It was exactly what I expected. She go over and beyond she really help full I can't believe she like that. She go over and beyond she really help full I can't believe she like that. More
by rschott2
