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Gates of Elkhart
Elkhart, IN
345 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 345 reviews
September 03, 2026
Very professional listen to what my concerns were and honerd them Was not going to go back to get oil changed but give another chance and this time they came through with flying colors honerd them Was not going to go back to get oil changed but give another chance and this time they came through with flying colors More
by RANDY.BEEGLE
Verified Customer
September 03, 2026
Very Helpful with the process of trading in our car for a new car. The financial department at Gates was also helpful. new car. The financial department at Gates was also helpful. More
by kristinnept
September 02, 2026
From beginning to end All your employees that I spoke with. We're kind of knowledgeable, ain't quite funny. I even hung out with the salespeople that was fun with. We're kind of knowledgeable, ain't quite funny. I even hung out with the salespeople that was fun More
by afelder40
Employees Worked With
Service center
Replace 2 motor mounts.
August 31, 2026
Reliable. Timely.Consistent.Excellent My family has had a relationship to the Gates Family for 4 generations and they continue to serve the community well, so w Timely.Consistent.Excellent My family has had a relationship to the Gates Family for 4 generations and they continue to serve the community well, so we continue to rely on them for all our auto needs, both vehicles & service. More
by Happy customer
Employees Worked With
Erica
August 27, 2026
A lot smaller and definitely faster than Mishawaka. The technician actually found the small nail in my tire. The technician actually found the small nail in my tire. More
by BBANEY
Employees Worked With
August 20, 2026
Teena goes beyond to help me And I appreciate how they take care of all my car needs take care of all my car needs More
by thazwood
August 19, 2026
For starters the music and the lobby is way too loud. I had to raise my voice just for the person next to me to hear me talk. I Don't like how I had to ask for the price three times before I got an answe I had to raise my voice just for the person next to me to hear me talk. I Don't like how I had to ask for the price three times before I got an answer. I don't like how the financial department try to get me to sign for the gap insurance and extended warranty. I'm glad I caught that before I signed it. More
by ROSSAMANDA643
August 16, 2026
Good. We bought 2 vehicles the same day and they have taken great care of us. Thank you. We bought 2 vehicles the same day and they have taken great care of us. Thank you. More
by TLIGHTNER1
