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Gates of Elkhart
Elkhart, IN
227 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 227 reviews
August 26, 2019
Great staff but poor results The truck had a few minor issues when I purchased it . I was reassured that things would be taken care of after being in the shop 3 separate times for The truck had a few minor issues when I purchased it . I was reassured that things would be taken care of after being in the shop 3 separate times for several days over about a 4 month time span I believe the issues are now corrected. My problem with this is I was charged almost $500.00 for the repairs of . New battery, a fuse , and repair of a couple wires on the trailer harness. Now having theses issues from the beginning I don’t understand why they weren’t addressed the first time truck was in the shop & why was I charged for things everyone involved in this sale from the salesman to sales manager finance manager & service manager were aware of . Quite honestly this was the first vehicle I’ve ever purchased from a gates dealership & with the issues I’ve had it will definitely be the only one . More
by jstpltn3
Verified Customer
August 24, 2019
Great I never thought I would have such an awesome experience buying a car! I was so anxious to start the car buying process and Shelby made everything so s I never thought I would have such an awesome experience buying a car! I was so anxious to start the car buying process and Shelby made everything so simple and even fun! I will be recommending Shelby to EVERYONE! More
by Linda68
Employees Worked With
Shelby Vernon
August 19, 2019
Last minute AC problem Kevin helped organize an overnight car for us to use while my AC got fixed. They did what they could Thursday and finished Friday morning, right befor Kevin helped organize an overnight car for us to use while my AC got fixed. They did what they could Thursday and finished Friday morning, right before we were leaving for vacation (in high 80/low 90 degree heat). He went above and beyond and we are so thankful! More
by AWALKER5182
Employees Worked With
August 18, 2019
IMPRESSIVE! Great selection of vehicles Shelby is great at follow through. Very knowledgeable and cheerful. Knows how to find out what customer is looking for, Great selection of vehicles Shelby is great at follow through. Very knowledgeable and cheerful. Knows how to find out what customer is looking for, wants, needs Gives 110%. Will continue working with her. More
by JEANETTE
Employees Worked With
A couple very nice guys. Dont remember their nsmes., Shelby Vernon
August 18, 2019
Stress free Shelby was awesome! Honest and professional. Answered all of my questions and made me feel extremely comfortable with my vehicle purchase. Will defini Shelby was awesome! Honest and professional. Answered all of my questions and made me feel extremely comfortable with my vehicle purchase. Will definitely be back for my next car! Thanks, Shelby!! More
by James
Employees Worked With
Shelby Vernon
August 17, 2019
Lovely! Had a great experience here. Customer service was outstanding & very attentive. Had to ask very little questions, definitely recommend working with Sh Had a great experience here. Customer service was outstanding & very attentive. Had to ask very little questions, definitely recommend working with Shelby for anyone looking for a nice vehicle! More
by Jennie
Employees Worked With
Shelby Vernon
August 16, 2019
Stress free thanks to shelby!!! Shelby really made me feel comfortable in the entire situation!!! Shes a kick xxx sales woman!!!!! Thank you shelby for everything!!!!! I'll be back Shelby really made me feel comfortable in the entire situation!!! Shes a kick xxx sales woman!!!!! Thank you shelby for everything!!!!! I'll be back in the future!!! More
by Jennifer omundsen
Employees Worked With
Shelby Vernon
August 14, 2019
TWO THUMBS UP GREAT CUSTOMER SERVICE AT THIS NEW LOCATION. VERY INFORMATIVE AND HELPFUL IN EVERY WAY! THANK YOU AGAIN FOR MAKING SURE THAT MY VEHICLE WAS EXCEPTIONA GREAT CUSTOMER SERVICE AT THIS NEW LOCATION. VERY INFORMATIVE AND HELPFUL IN EVERY WAY! THANK YOU AGAIN FOR MAKING SURE THAT MY VEHICLE WAS EXCEPTIONAL More
by E.N.SEG18
August 06, 2019
gates is great every time love all the great greetings from the employees great job gates of elkhart... look forward to seeing you all agAIN. THANK YOU FOR ALL YOUR HELP love all the great greetings from the employees great job gates of elkhart... look forward to seeing you all agAIN. THANK YOU FOR ALL YOUR HELP More
by E.N.SEG18
August 01, 2019
Great Dealership 2 years ago Gates help me get approved for a 2016 Town & Country, went back to Gates for the Big Sale traded in my van and was able to get a 2018 Toyo 2 years ago Gates help me get approved for a 2016 Town & Country, went back to Gates for the Big Sale traded in my van and was able to get a 2018 Toyota Corolla. Gates of Elkhart did everything they could to get me approved. I would recommend Gates of Elkhart to all my friends and family. Kevin my sales person and everyone that I dealt with were very friendly and helpful. More
by FRANCISCO.DELGADO77
Employees Worked With
Kevin Meyer
