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Gates of Elkhart
Elkhart, IN
310 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 310 reviews
June 07, 2019
Window shopping with the wife My wife and I had been spending the day shopping for a new, pre-owned vehicle. We had been to several dealerships that day. I was tired, and she was My wife and I had been spending the day shopping for a new, pre-owned vehicle. We had been to several dealerships that day. I was tired, and she was frustrated from our experiences. That evening, we stopped into Gates of Elkhart. We were promptly greeted by a young man named Cody Ward. It was Right away, he could tell my wife had been having a miserable day. He paid great detail to her questions, and was very knowledgeable. A happy wife, makes for a happy life! We will be returning to Gates of Elkhart. More
by Happy husband
Employees Worked With
Cody Ward
June 07, 2019
Excellent customer service by Cody Ward very impressed!!! Just want to give a review to Cody Ward. You can tell he truly cares about a customer and getting them what they want. Perfect customer service he’s a Just want to give a review to Cody Ward. You can tell he truly cares about a customer and getting them what they want. Perfect customer service he’s an honest guy that puts heart into his work. Great sales team More
by Jennanicolle123
Employees Worked With
Cody Ward
June 06, 2019
Salesmen Cody Ward Cody Ward went above and beyond helping me find a new to me vehicle. He answered all my questions. I have already recommended him to friends. If yo Cody Ward went above and beyond helping me find a new to me vehicle. He answered all my questions. I have already recommended him to friends. If you are looking to buy a car, truck, or SUV, I highly recommend stopping at Gates of Elkhart to take a look. More
by JC1965
Employees Worked With
Jeff Howe, Cody Ward
May 14, 2019
Good service Honest and reliable service. New tires put on in a timely manner for a fair price. Good insight on issues at hand. Will continue to use for preventive Honest and reliable service. New tires put on in a timely manner for a fair price. Good insight on issues at hand. Will continue to use for preventive service issues. More
by Daniel
Verified CustomerEmployees Worked With
Kevin Scheibelhut
May 11, 2019
Great people, service, and atmosphere Got the car I had been dreaming of. The guys of Gates went out of their way to find me exactly what I was looking for. It is a hassle free and stress Got the car I had been dreaming of. The guys of Gates went out of their way to find me exactly what I was looking for. It is a hassle free and stress free environment. I never felt pushed into buying something and everyone was so happy and friendly and willing to offer assistance when need be. More
by Charlie
Employees Worked With
Cody Ward
May 10, 2019
Knowledgeable & Attentive I came in to just browse the lot, I was welcomed by a guy named Cody Ward. After talking for a minute I went inside and he explained the car buying pr I came in to just browse the lot, I was welcomed by a guy named Cody Ward. After talking for a minute I went inside and he explained the car buying process very thoroughly and was very attentive to what I wanted. He’s a one of a kind salesman who isn’t pushy & I can tell he strives on helping his customers get what they want! Very polite and laid back. More
by MuffinMade
Employees Worked With
Cody Ward
May 10, 2019
Great experience I came here to look for a vehicle and Cody Ward came to help me and he was great at finding a vehicle to fit my wants and needs!! Hes such a great guy I came here to look for a vehicle and Cody Ward came to help me and he was great at finding a vehicle to fit my wants and needs!! Hes such a great guy!! More
by Jonsmooth
Employees Worked With
Cody Ward
May 03, 2019
Got a great deal Highly recommend Gates of Elkhart! They did a stellar job helping me and walking me thru the process. Could not have asked for better customer service Highly recommend Gates of Elkhart! They did a stellar job helping me and walking me thru the process. Could not have asked for better customer service from their team. More
by elkpd123
Employees Worked With
Jeff in finance, David Colvin, Zach Dyas
April 30, 2019
Got a car! I came to this dealership thinking I would be told no. everyone was nice and did everything they could to help me ! I tested many cars untl we found t I came to this dealership thinking I would be told no. everyone was nice and did everything they could to help me ! I tested many cars untl we found the right one. They have fun and help you find exactly what you want at a price you can afford. I highly recommend them. More
by ILY3K
Employees Worked With
David Colvin, Zach Dyas
April 30, 2019
Nice Experience We had a great experience with Gates Automotive Group. They are very knowledgeable of the options with vehicles and service. Made the whole process ve We had a great experience with Gates Automotive Group. They are very knowledgeable of the options with vehicles and service. Made the whole process very easy! More
by Anon
Employees Worked With
Jeff, Kevin Scheibelhut, David Colvin
